An Assessment of Employees’ Performance Appraisal, the case of Bank of Abyssinia
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Date
2007-07
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Addis Ababa University
Abstract
Human resources are among the fundamental resources available to any
organization. Performance appraisal is part of human resource management which a
formal system of periodic review and evaluation of an individual’s (employees) job
performance. Performance Appraisal (PA) helps in measuring and evaluating
performance of the employees in an organization. PA serves a two-fold objective. On
one hand, it helps in identifying skill gaps present in the employees. On the other
hand, it recognizes meritorious employees on the basis of their work and helps to
design an effective reward system for organizations.
The paper examines methods, process and the responsibilities of PA and explores the
relationship between PA and its purpose in the organization. The writer uses
questionnaire and interview to collect the necessary data. The data gathered has been
analyzed using the various statistical methods like tables, graphs, percentages.
Employees are evaluated by themselves, their immediate supervisor, next in-line
supervisor, review committee and finally it is approved by senior managers. The
company’s major problems identified from the data collected are on frequency and
timing of evaluation, lack of knowledge about the purpose and objective of evaluation
and absence of training and discussion about the evaluation method are the major
problems identified. Based on the problems recommendations are suggested.
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Keywords
Performance Appraisal