Assessment of Good Governance Practices: the Case of Arada Sub City Administration.
No Thumbnail Available
Date
2018-02
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Addis Ababa University
Abstract
The major goal of this study was to assess state of good governance in Arada sub city. The
research was conducted in Arada sub city which was selected randomly. The specific objectives
of the research were to examine the extent to which good governance practice applied in the
Arada sub city; assesses the perception of public officials and employee towards the practice
good governance in the sub city and to identify the perception of service users towards the
practices of good governance in Arada Sub city. Among 10 sub cities in Addis Ababa town,
Arada sub city was selected randomly. Survey research design was used for this study. To
achieve the objectives of this research both qualitative and quantitative data were used. Primary
data were collected from employees and officials of the institution (96) and service users (110).
Secondary data were collected from pertinent sources like institution reports, magazines,
internet sources and others. Semi structured interview schedule was used for employees and
service users and questionnaire was employed for officials to collect data from them. Data were
analyzed using percentage and frequencies, tabulation, figure and the like. Participation,
accountability, transparency, equity &equality, effectiveness and efficiency were taken as
indicators of good governance. The perception of majority of the service users were ranged from
low to medium. On the other hand, the responses of employees and officials for the same
indicators ranged from medium to very high. Besides, the study identified that the intention of the
sub city to involve the service users in major development programs was low. Conducting
periodic surveys, designing participatory development programs, and involving the service users
in major decision that concerns the community will have immense contribution for future
development and effective service delivery in the sub city.
Key terms: governance, good governance, transparency, participation, accountability, equity and
equality and effectiveness and efficiency
Description
Keywords
Governance, Good governance, Transparency, Participation, Accountability, Equity and equality and effectiveness and efficiency