Assessment of Project Management Practice in Fixed Broadband Network Upgrade Projects. A Case Study of Ethiotelecom, South West Addis Ababa Zone
No Thumbnail Available
Date
2024-10
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Addis Ababa University
Abstract
The proficient execution of project management practices holds significant importance in theenhancement of fixed broadband network infrastructure projects within the constantly
evolving telecommunication sector.This investigation delves into examining the projectmanagement practices implemented by Ethio Telecom in the context of the fixed broadband
network upgrading project initiative within the South West Addis Ababa Zone (SWAAZ). Thestudy employed a Mixed research methodology that encompassed a combination of
qualitative and quantitative approaches, thereby embracing a descriptive researchframework. The primary data gathering process used the utilization of both semi structured
interviews and questionnaires as data collection methods and as secondary data Ethiotelecom'sproject report and annual reports were reviewed.The study focused on 197
employees across various departments at Ethio telecom, including the Fixed Network projectmanagement department (PMO) and the Fixed Network department. The researcher used a
stratified sampling technique, randomly selecting samples from each department toproportionally represent the total population. Using Taro Yamane's formula, the total sample
size was determined to be 132 employees. In order to analyze the data, the researcher usedthe statistical software package SPSS version 27 (SPSS V27).Both descriptive statistics,
including percentages and mean values, were utilized to provide a comprehensiveexamination of the findings.The findings highlight the effectiveness of management practices,
particularly in areas of project initiation, planning, and closure. These processes areconsistently rated highly, suggesting a strong foundation for project execution within the
SWAAZ initiative. However, the research also identifies the need for improvement in projectexecution, monitoring & control processes. While these areas are rated moderately, there's
room for optimization to ensure consistent success in project delivery.Thus, the studyrecommends that the organization should give more emphasis for integrating a
comprehensive risk management plan into each project,implementing clear communicationplans for all stakeholders, utilizing effective resource allocation strategies throughout the
project life cycle, developing processes to address and resolve conflicts productively anddocument and share lessons learned from each project to enable organizational improvement
Key words: Fixed Broadband , Project management, Ethio-telecom