Assessment of Training Practices in Commercial Bank of Ethiopia

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Date

2018-07

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Addis Ababa University

Abstract

Employee training and development are becoming an increasingly important function of HRM as they help organizations to enhance human capital and compete in a rapidly changing business world. Moreover, it’s important to note that aligning an organization’s training scheme to its objectives and goals is very fundamental. Similarly, an evaluation is carried out to ascertain the current status of the organization’s training. This paper examined the status of training and development in Commercial Bank of Ethiopia in relation to its ties with the Bank’s objectives. The researcher raised three basic questionswhich were addressed at the end of the study. Data for the study was collected from employees and supervisors at the Bank’s Headquarter. The sample size was kept at 100 with an 88 percent response rate. Two types of questionnaires and a documentary analysis was applied as relevant data collecting tools. The data collected was properly sorted out to frequency tables and analysis was given under each domain of the questionnaires as well as the documentsretrieved from the bank for analysis. Findings also show that the employees approached for this study have a remarkably positive outlook on the relevance, applicability, objectivity, motivation, knowledgeableness, satisfactoriness and effectiveness of the trainings offered by the Bank. The Bank also has set out a training evaluation mechanism and has conducted some of them, however the evaluations were found to be limited in showing impacts of trainings in a full scale. Therefore, it is recommended in this research that CBE should consider conducting trainings in greater frequency than it currently does with balanced distribution to all employees and do extensive training evaluation to measure their effects.

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Training Practices in Commercial Bank

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