Assessment of Project Quality Management Practices: Case Study of Ethiopian Construction Design and Supervision Works Corporation (ECDSWCo.)

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Addis Ababa University


Quality must be recognized from the point of importance, at the same level as the scope, time and costs of project. Building projects that are delivered within estimated cost, specified quality and calculated time can greatly satisfy client, contractor and consultant and the project can be said it is delivered in successful manner. As researches indicate, many building projects in Ethiopia are not delivered successfully to the client. This research is intended to describe the project quality management practice of Ethiopian Construction Design and Supervision Works Corporation (ECDSWCo.). The study used descriptive type of design to meet its objective. Questionnaire was used as a tool for primary data collection and was prepared in a way to address three project quality management implementation factors. The factors tried to be addressed are communication of quality information, Employees training and participation and top management participation in project quality management. The researcher took a sample size of 60 from employees of ECDSWCo water sector who are believed to have project quality management responsibility. The data collected through questionnaire was analyzed using SPSS. The findings of the study indicate that the top management of ECDSWCo. is committed in the project quality planning process to higher degree than the project quality assurance and project quality control processes. The free flow of quality information with in project team is in higher level than between sections and with customers. Finally, it can be inferred from the findings that training is provided to employees to equip them with the necessary competencies. But employee’s participation in project quality programs and awareness on their contribution to project quality is minimal.



Quality, Project Quality Management, Quality planning