Assessing the Effect of Stakeholders Management Practices on Stakeholder Satisfactions on Five Local Development Plan Cases in Addis Ababa
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Date
2023-07
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Addis Ababa University
Abstract
This study assessed the effect of stakeholder management practices on stakeholder satisfaction in five selected spatial local development plan cases in Addis Ababa. A survey with 72 respondents was conducted, using a Likert scale questionnaire. By conducting correlational and regression analysis the study found a strong positive correlation between stakeholder identification, stakeholder mapping, stakeholder engagement, stakeholder management practices, and stakeholder satisfaction. The resulting correlations are stakeholder identification (r = 0.713, p < .001), stakeholder mapping (r = 0.714, p < .001), stakeholder engagement (r = 0.667, p < .001), and stakeholder management (r = 0.593, p < .001). The crosstabulation also showed a positive correlation between the variables. These findings suggest that organizations can improve stakeholder satisfaction by prioritizing these practices. A positive correlation is seen from the multiple linear regression model done on stakeholder satisfaction and the four practices. Recommendations include creating a comprehensive stakeholder management plan, developing communication and conflict management strategies, ensuring representation of all stakeholders, maintaining transparency, and being responsive to feedback. By implementing these suggestions, the likelihood of successful spatial local development plans in Addis Ababa can be increased
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Stakeholder management