Impact Of Socialization On Employees' Turnover (A Case Study of Development Bank of Ethiopia)
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Date
2004-06
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A.A.U
Abstract
The mall1 purpose of this study is to assess the impact of organizational
socialization on employees' turnover in Development Bank of Ethiopia.
Current professional and high level supervisory (PHLS) employees, Ex-PHLS
employees and managers were included to gather necessary data pertaining
to the socialization process in DBE. To elicit the impact of socialization on
employees' turnover questionnaires were distributed to CLllTent DBE
professional and sLipel'visory staff (130), professional and supervIsory exemployees'
who resigned voluntarily over the past five years (50) and
managers assuming different managerial positions of DBE (5), respectively.
All respondents were selected on personal judgement of the researcher.
The results of the study indicate that majority of the current PHLS
employees, Ex-PHLS employees and the management of the company believe
that the organization has -failed to provide realistic job preview to the new
employees in its pre-employment socialization process. This ultimately
creates reality shock on employees joining the organization causing early
resignation. It was also found that psychological contract, selection,
organization's rules. procedures and policies, and tria 1 and error methods~ are
used in the organization as a means to socialize employees but it is not
adequate enough to socialize employees. In addition, the major problem to
adopt appropriate socialization techniques that reduce turnover is the
management drawback. Moreover, most of the current Ex-PHLS employees
stl'ongly believe DBE's socialization process and techniques have notable
impact on its employees' turnover.
The aforementioned findings convince the researcher to recommend for
improvement in socialization techniques and procedures of the Bank.
Description
A project presented to:
MBA Program
Faculty of Business and Economics
Addis Ababa University
In partial fulfillment of the requirements for the Degree
of Master of Business Administration
Keywords
Impact Of Socialization On Employees'