Impact Of Socialization On Employees' Turnover (A Case Study of Development Bank of Ethiopia)

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The mall1 purpose of this study is to assess the impact of organizational socialization on employees' turnover in Development Bank of Ethiopia. Current professional and high level supervisory (PHLS) employees, Ex-PHLS employees and managers were included to gather necessary data pertaining to the socialization process in DBE. To elicit the impact of socialization on employees' turnover questionnaires were distributed to CLllTent DBE professional and sLipel'visory staff (130), professional and supervIsory exemployees' who resigned voluntarily over the past five years (50) and managers assuming different managerial positions of DBE (5), respectively. All respondents were selected on personal judgement of the researcher. The results of the study indicate that majority of the current PHLS employees, Ex-PHLS employees and the management of the company believe that the organization has -failed to provide realistic job preview to the new employees in its pre-employment socialization process. This ultimately creates reality shock on employees joining the organization causing early resignation. It was also found that psychological contract, selection, organization's rules. procedures and policies, and tria 1 and error methods~ are used in the organization as a means to socialize employees but it is not adequate enough to socialize employees. In addition, the major problem to adopt appropriate socialization techniques that reduce turnover is the management drawback. Moreover, most of the current Ex-PHLS employees stl'ongly believe DBE's socialization process and techniques have notable impact on its employees' turnover. The aforementioned findings convince the researcher to recommend for improvement in socialization techniques and procedures of the Bank.


A project presented to: MBA Program Faculty of Business and Economics Addis Ababa University In partial fulfillment of the requirements for the Degree of Master of Business Administration


Impact Of Socialization On Employees'