Cyber Hygiene Practices Amongst Employees of Ethiopian Commercial Banks
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Date
2020-03-03
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Addis Ababa University
Abstract
The ever-expanding cyberspace bring benefits to the financial institutions and there is also threats
of attacks through it. Cyber hygiene is like a human being keeping its own personal hygiene not
to be exposed by any types of disease, the same is true for cyber hygiene; keeping aside the cyber
threats and attacks away. The Ethiopian commercial bank experience insider attacks such as
password theft and email phishing attack were observed. Security is a big problem and it needs a
big emphasis so that the purpose of the study is to evaluate current cyber hygiene practices of the
employees in the Ethiopian commercial banking industry. Quantitative research methodology was
used to conduct this research. Among 18 Ethiopian commercial banks three banks (such as Dashen
bank, Abay bank, and Commercial bank of Ethiopia) were selected by using stratified sampling
and based on the year of core banking automation criteria. The research used convenience
sampling method to identify the sample. The primary data collection instrument was selfadministered
questionnaire which was adapted from related research. SPSS version 20 was used
to for data analysis; the research was conducted at the head office and branch level of the selected
banks.
Even if the finding shows that there was a gap on computing cyber hygienic practices but there is
an observation of a good cyber hygiene practice like that of users didn’t stick their password on
the office desk, not shared their password and unauthorized person is not allowed to use their
computer. Respondents assure that their bank have a clear, specific, formal and understandable
ISSP. And its practices of the Ethiopian commercial banks and the respondents’ attitude was very
good regarding the banks ISSP. The respondents underline that, there was lack of periodic formal
cyber hygiene training. The finding of the study shows, the need for regular assessment and follow
up so as to provide strategic and adequate training.
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Keywords
Cyber, Cyber Hygiene, Cyber Hygiene Practice