Burnout and its Coping Mechanisms among Health Workers in St. Paul’s Hospital, Addis Ababa
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Date
2023-01
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Addis Ababa University
Abstract
The purpose of this study was to assess burnout and its coping mechanisms among health workers. The study was conducted in St. Paul’s Hospital Millennium Medical College, in Gulele sub city Addis Ababa. The study aimed at exploring the prevalence of burnout faced by health workers working in SPHMMC, identify burnout level between departments, identifying coping strategies used by respondents to cope with stressful situations in their day to day life, identify coping strategies based on gender, and provide recommendation. The target populations of this study were professional nurses and midwives employed in SPHMMC. The study involved a quantitative research, and stratified random sampling technique that was used to select the respondents of the study, the 55 departments of the hospital further stratified in to three groups, high flow, mild flow, and low flow on the base of the amount of patients they provide service to. Among the total of 972 nurses and midwives who are active in their work, 312 were selected to be participant of this study and to select the participants Solvin’s formula was used which is a random sampling technique. However, because of non-response from 312 questionnaires distributed 288 were gathered and used for the study. The data was gathered using a questionnaire, by adapting Maslach’s Burnout Inventory and COPE Inventory scales. Then the data was analyzed using a descriptive statistics that consist of frequency, and percentage, as well as computing variables by comparing means using independent sample t-test and one way ANOVA. Finding of the study showed that, there is a medium level of exhaustion (44.1%), and low level of de personalization (58.3%), and a high level of personal achievement in respondents (53.1%), as a result the study concludes that there is no burnout in SPHMMC. The study findings on the level of difference between the strata’s shows that burnout level between the three strata does not have a significant difference (F2, 228 = 2.265, .176, and .816, p > .005), as a result, equal variance was assumed. Further, because the findings indicate that there is no burnout problem, the coping strategy of participants assessed separately to other stressful situations. And the study discovered that health care workers in SPHMMC use more problem focused strategy to cope with burnout in their work with a 2.6498 mean. The study further assess coping strategy based on gender and find that; for problem focused coping, there were significantly no differences between male and female, as such there is equal variance. For emotion focused coping the result indicate that there are significant differences, hence, there is no equal variance between male and female. And f for avoidance coping also the result shows significant differences, therefore, there is no equal variance between male and female respondents in using avoidance coping strategy.