Determining The Critical Success Factors In Cargo Terminal Expansion Project-In Case Of Ethiopian Airlines
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Date
2017-06-20
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Addis Ababa University
Abstract
Large construction projects are inherently complex and dynamic. A comprehensive answer on
how to manage such projects successfully is difficult to provide. Critical Success Factors pertain
to the objectives, principles and efficient performance of the project. To attain goals and what
methods are used to achieve them and how efficient its output, these all based on designed
critical success factor. This paper expounds on the critical success factors for cargo terminal
expansion projects: in case of Ethiopian Airlines. The researcher employed a descriptive design
and a quantitative approach to analyze these success factors perceived by a total of 40
respondents from Ethiopian airlines, two contractors and a consultant. The researcher
conducted census on a total of 40 respondents who are professionals working on different
positions in their respective company to have their different perspectives towards the success
factors under study. A survey questionnaire was used to collect data. Data analysis uncovered
that which success factors are contributing towards success of the project under study and which
are missing. The findings of this study can be used as a guideline to successfully handle similar
unique construction projects and in general other construction projects in the country.
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Keywords
project, project management, success factors