Determining The Critical Success Factors In Cargo Terminal Expansion Project-In Case Of Ethiopian Airlines

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Addis Ababa University


Large construction projects are inherently complex and dynamic. A comprehensive answer on how to manage such projects successfully is difficult to provide. Critical Success Factors pertain to the objectives, principles and efficient performance of the project. To attain goals and what methods are used to achieve them and how efficient its output, these all based on designed critical success factor. This paper expounds on the critical success factors for cargo terminal expansion projects: in case of Ethiopian Airlines. The researcher employed a descriptive design and a quantitative approach to analyze these success factors perceived by a total of 40 respondents from Ethiopian airlines, two contractors and a consultant. The researcher conducted census on a total of 40 respondents who are professionals working on different positions in their respective company to have their different perspectives towards the success factors under study. A survey questionnaire was used to collect data. Data analysis uncovered that which success factors are contributing towards success of the project under study and which are missing. The findings of this study can be used as a guideline to successfully handle similar unique construction projects and in general other construction projects in the country.



project, project management, success factors