Assessment on The Practice and The Challenges of Business Consultancy: In The Case of Selected Firms in Addis Ababa
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Date
2021-03
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A.A.U
Abstract
The study's overall goal was to assess the practice and potential challenges that the business
consulting firm is facing, as well as to recognize the root causes of those challenges and to meet
the study's objectives. The descriptive research method was applied to find out business
consultancy phases and challenges. To indicate in each Addis Ababa sub-district, a cluster
sampling technique was used and a purposive sampling approach was applied to determine the
sample size from each of the chosen firms and to classify the sampled respondents. Primary data
were collected using structured questionnaires of both open-ended and close-ended questions.
Quantitative data were analyzed by descriptive statistical tools such as frequency distribution,
percentage, mean score, and standard deviation due to the assumption that the sample provides
the required information easily. The overall finding and conclusion of the study indicate that the
activities of each phase seem to be applied and more or less implemented in a sufficient manner
however, it has incurred challenges internally and externally. The properly unplanned, lack of
up-to-date training in terms of low awareness and skilled manpower, client negligence,
undervalued of the service unethical practice of consultant and lack of transparency and
accountability. The study recommends the creation of professional association as being a voice
of the industry, create a fair system in the prevention of corruption. Additionally, provide
realistic training to employees as to acquire new skills set as the business environment is rapidly
changing every day as well as competitors are growing.
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Keywords
Business consultancy, Management consultancy, Phase of consultancy