Change Management Practices; A Case Study on Trust Pharmaceutical Manufacturing Plc
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Date
2024-09
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Addis Ababa University
Abstract
Change management plays a crucial role in influencing project success in pharmaceutical manufacturing by ensuring a structured approach to transitioning individuals, processes, and organizations. In the pharmaceutical industry, effective change management is essential to prevent non-compliance and maintain product quality and safety. This study aimed to investigate and analyze the initial change management strategies and plans prepared and explore the level of awareness regarding change and change management all the stakeholders initially had in Trust Pharmaceutical Manufacturing PLC. The study used descriptive and explanatory methods and followed a combination of quantitative and qualitative research methods. A census sampling was used in this study since the total population was small. A questionnaire was sent out to all the 45 stakeholders of the project. From the sent-out questionnaires, all were filled and returned. Then, regression and descriptive statistics were used for the analysis after the questionnaires were collected and interviews were conducted to the top management. And the result showed that in the drafting and implementation of change management for the project success, the change management strategies trust pharmaceuticals had like the change model implemented, stakeholders’ awareness, engagement and participations and the internal communications, with an average mean value of 4.4 and S.D value of 0.57 had a positive role on project success. The organizational factors like the organization’s culture and environment, structure and hierarchal level, the resources allocated for the change management had an average mean value of 4.28 and S.D value of 0.39 had a positive impact on the success of the project. The contextual factors that were investigated like the regulatory rules of the pharmaceutical industry, the technological advancement, market dynamics and competitions and the external stakeholders influence had an average mean of 4.42, with a standard deviation of 0.44, had a positive impact on project success. And a well-defined and structured change management strategy being in place was the critical success factors for effective change management. The research concluded that implementation of an effective change management has a significant and positive role for project success.
Key words: - Change, Change management, Project Success.