Assessing Public Institutions Capacity for the Implementation of their Mandates:the Case of Ethiopian Ministry of Trade .
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Date
2015-03
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Addis Ababa University
Abstract
The aim of this study is to assess institutional capacity of public institution for the
implementation of their mandates with due focus on Ethiopian ministry of trade. The capacity of
the organization was assessed from human resource, financial resource, strategy and mission
and physical infrastructure and facilities dimensions. In order to achieve this objective, data were
collected though questionnaires, interview and document review.
The population of the study was grouped in to customers, employee and management.
Purposive, accidental and simple random sampling methods were employed to gather data. To
analyze the data, semi- structured questionnaires were prepared and distributed to the all levels
of employees under Ministry of Trade on the simple random sampling techniques, In addition to
the questionnaires, semi structured interview was carried out with purposely sampled senior
managements team. To triangulate the data obtained from employees and managements, semi
structured questionnaire were also distributed and gathered from customers of the organization.
Data were analyzed in tables, chart and graphs by using percent and mean.
The finding of the study revealed that the organization has faced several challenge in human
resource dimension. High employee turnover critically challenged the organization to not
effectively execute its mandates. In terms of financial resource, though the organization is
capable enough to obtain sufficient fund to run its operations, however capacity challenges are
observed in utilizing the allocated budgets effectively. Adequate Physical infrastructures are in
place to support the organization functions. However, frequent office utilities service
interruption coupled with insufficient manpower and skill gaps of employee created customer’s
dissatisfaction.
Hence, it is recommended that the organization should give due attention to human resource
development. In addition to that, to retain skilled man power and to attract the best man to the
organization, the organization should work on non-financial incentive schemes. Furthermore, to
improve the budget utilization practice, the senior’s management should develop a controlling
mechanism to examine budget status
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Keywords
Ethiopia ministry of trade