The Effect of Organizational Culture on Project Performance in The Case of Ethiopian Airlines It Projects: An Integration of Learning Organization
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Date
2024-10
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Addis Ababa University
Abstract
The aviation industry is an environment that is characterized by competition and thus the overall performance of projects is largely defined by this factor of culture. Ethiopian Airlines serves the largest airline in Africa by the number of aircrafts, total revenue, and profit. To maintain its foremost position and further advance its led, the Airline feeds in the results of several IT projects. The purpose of this study is to examine the effect of organizational culture on the project’s performance in the context of Ethiopian airlines IT projects integrating the learning organization concept. The research utilized a quantitative approach that would allow the use of quantitative data. The quantitative method, is a written questionnaire that is given to different departments in the CIO division. The study focuses on establishing the perception of managers and other employees in Ethiopian Airlines regarding their organizational culture and its impact on project performance. By doing this research, it is possible to get newer knowledge about organizational culture and all its implications on the outcome of projects, both in practical and theoretical dimensions. The study employed an explanatory and descriptive research design to investigate the impact of organizational culture and learning organization within Ethiopian Airlines IT projects. A quantitative, cross sectional approach was adopted to explore the relationships between variables. Purposive sampling, guided by Yamane's (1967) formula determining a sample size of 164, was used to select respondents deemed most likely to provide relevant insights. Data collection was conducted via online questionnaires administered through Google Forms. Analysis of the collected data utilized SPSS Version 23, employing descriptive statistics for mean and standard deviation, correlation analysis to assess the strength of associations, and regression analysis to examine causal relationships between variables. The study examined the impact of organizational culture and learning organization on Ethiopian Airlines' IT projects using a quantitative, cross sectional approach with 164 respondents. Analysis via SPSS showed positive trends and significant positive effects on project performance from effective behaviours, underlying assumptions, personal mastery, team learning, and systems thinking. However, espoused values had a weaker influence. Recommendations include strengthening organizational culture and aligning values with practices, and emphasizing personal mastery, team learning, and systems thinking through training initiatives.
Key words: Ethiopian Airlines, IT projects, Organizational culture, Learning organization