Effect of motivation on employee performance: A case study in commercial bank of Ethiopia north Addis Ababa district city branches
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Date
2019-06
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Addis Ababa University
Abstract
Employee’s motivation is crucial for any business to survive and prosper in today’s competitive business world. Realizing this, the main aim of this research was to analyze the effect of motivation on employee performance in the case of commercial bank of Ethiopia north Addis Ababa district city branches with the motivational dimensions of enhanced salary, mortgage loan, car loan, fringe benefits, promotion, recognition, and working environment. The study used primary and secondary data sources. Simple random sampling technique and purposive samplings were employed. Questionnaire was designed to collect relevant data from the selected 125 respondents 120 questionnaires were completed and analyzed. Both descriptive and inferential analytical techniques were used. Statistical Programme of Social Science (SPSS) version 20 tool was used to generate data that was presented in tables as was necessary. The multiple regressions result indicated that all the independent variables had positive relation and significant effect on employee performance. Correlation analysis also used in this study based on this, all variables had positive relationship with employee performance. The regression result showed that the independent variables used in the study explain 86% variability on employee performance. The study concluded that all the independent variables such as enhanced salary, mortgage loan, car loan, fringe benefits, promotion, recognition, and working environment had positive relation and significant effect on employee performance. Finally, recommendation forwarded as all the independent variables have positive relation and significant effect on employee performance the bank needs to work on these motivational variables continuously and consistently with a due attention to attract, motivate, satisfy and retain its staffs as this works directly proportional to the employee performance which is the base for the bank to prosper and to be a leading competitive bank in the industry.
Description
A thesis submitted in partial fulfillment of the requirements for the masters of business administration
Keywords
Employee, Mortgage, Motivation, Performance