The Effect of Stakeholder Engagement on Project Performance: A Case Study in Mother Teresa Foundation in Ethiopia, Addis Ababa Branch
No Thumbnail Available
Date
2025-02-18
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
A.A.U
Abstract
This study aimed to assess the effects of stakeholder engagement on project outcomes within Mother Teresa Foundation at Addis Ababa Branch. In this study a stratified random sampling method and quantitative approach structured questionnaires were utilized. The sample consisted of 237 participants including project team members, beneficiaries, funders, and other stakeholders involved in Mother Teresa Foundation in Addis Ababa. However 225 completed and properly returned and 12 questionnaires were not returned. Quantitative data was analyzed using correlations and multiple regressions. The findings revealed that stakeholder analysis, planning, information disclosure, dispute resolution mechanism and involvement in monitoring and evaluation positively and significantly influenced the project performance. The results highlight the vital role of proactive stakeholder engagement, communication, and participation in oversight activities in enhancing project quality, stakeholder satisfaction, and other key outcomes. The study concludes that sustained stakeholder participation, spanning project initiation to closure, is instrumental in optimizing performance. Standardized procedures for analysis, planning, collaborative monitoring and evaluation, and transparency are recommended. This research contributes empirical evidence on translating stakeholder engagement theory into actionable strategies that strengthen project performance.
Key Words: Stakeholder engagement, project performance, orphanage, Mother Teresa Foundation, analysis and planning, disclosure and dissemination of information, dispute resolution and grievance redress, monitoring and evaluation