The effect of supply chain resilience on organizational performance :The moderating role of E-commerce in the case of garment exporters in Bole-Lemi Industrial Park
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Date
2024-06
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Addis Ababa University
Abstract
All organizational factors combined with supply chain resilience should ultimately lead to improved organizational performance. Firms that are resilient should make proactive efforts as an essential or vital point of administrative consideration. This study tried to assess the moderation role of e-commerce between the supply chain resilience and organizational performance. A structured questionnaire was used to collect the responses to conduct an exploratory research design on selected manufacturing firms in Addis Ababa, Ethiopia. The target population for this study was 19,814, and self-administered questionnaires were distributed to the sample size calculated 392 respondents. The study employed multiple linear regression to examine the assumptions made in the hypothesis and specifically to assess the relationship between the variables and moderation role of e-commerce. The analysis found a statistically significant positive link between Supply Chain Resilience (SRC) and Organizational Performance (OP), with SRC having a moderate to strong effect (β = 0.529) and E-commerce also having a significant effect (β = 0.149). Additionally, it was discovered that E-commerce plays a moderation role in the relationship between SRC and OP, although this effect was found to be relatively weak (β = 0.016, ρ=0.595). Overall, the study revealed that supply chain resilience has a significant positive influence on organizational performance, with E-commerce serving as a complementary rather than critical factor. To ensure effective operations during supply chain disruptions, organizations are recommended to prioritize fundamental resilience measures.
Key Words:- Supply chain resilience: E-commerce: Organizational performance: supply chain management: supply chain agility: Digitalization