The Relationship between Knowledge Management and Organization Performance: The Case of Awash Insurance Company
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Date
2024-07-10
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A.A.U
Abstract
This study explored the relationship between knowledge management practices on the
performance in awash insurance company in Ethiopia particularly in awash insurance company.
The objectives of the study, were to analyze the relationship between knowledge creation and
performance at Awash Insurance Company Addis Ababa city branches, analyze the relationship
between knowledge application and performance at Awash Insurance Company, examine the
relationship between knowledge sharing and performance at Awash Insurance Company, and
analyze the relation between knowledge management and organizational performance at Awash
Insurance Company Addis Ababa city branches. The study mainly employed quantitative
research approach using explanatory research design. For data collection, pre-tested close end
structured questionnaire were used. Considering 166 professionals staff a population studied
using census approach out of total 284. Response rate was 83.1% , 138 respondent. The data
were analyzed through descriptive statistics using SPSS 20. The correlation result shows that
there is a positive and significant relationship between knowledge acquisition, knowledge
creation, knowledge sharing, and knowledge storage. But in the case of knowledge application
the relation is not significant. The company should improve and work hard on knowledge
application activity so that it will have significant influence on performance of Awash. Managers
and employees should spend more in knowledge management practice so that can improve
innovation utilized in funding research, enhance team work, improving technology, motivate
academic staff to retain and share knowledge