The Effect of Job Characteristics on Employee Performance; Motivation as a Mediating Variable: The Case of Development Bank of Ethiopia
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Date
2020-11
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A.A.U
Abstract
The main objective of this study was to examine the effect of job characteristics on performance
of employee’s with mediating role of motivation at DBE. To achieve its objectives, the study
employed explanatory research design to examine the relationship between dependent,
mediating and independent variable of the study. Quantitative research approach was also
used in order to analyze the collected data from the respondents with the help of statistical
package for social sciences (SPSS) version 26. The data has been collected through
questionnaires, by using stratified random sampling technique. Accordingly, by using
statistical tools like mean, correlation and multiple linear regressions the required analysis
has been made in order to identify the possible effect of job characteristics on employee’s
performance and to test mediation effect of employee motivation. The finding of the study
reveals that all studied job characteristics dimensions have a positive and significant effect on
employee’s performance and motivation has partially mediated the relationship. The levels of
existence or degree of occurrence of all job characteristics dimensions in the bank were
moderate. This implies that the job design in DBE has moderately incorporated the suggested
job dimensions. Therefore, DBE shall improve its job design in order be productive and take
labour competitive advantage from banking industry.
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Keywords
Skill Variety, Task Identity, Task Significance, Autonomy, Feedback, Employee Motivation