An Assessment Of Project Manegment Office Role And Type In Ethio Telecom
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Date
2017-06
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Addis Ababa University
Abstract
The Project Management Office (PMO) has recently become a vital business unit in many
organizations worldwide and is critical to the success of project management functions in
many organizations. It also the new phenomena to our country project management culture.
This research project has been developed with the aim of studying the project management
office role and type in ethio telecom. The study conducts in-depth literature review on Project
Management Office. The PMO has different roles and responsibilities, type, structure, staff
numbers, and maturity level and these factors often vary between organizations depending on
the needs of organization itself. The accurate identification of the PMO roles and type is
important as some organizations might spend money and resources on establishing PMOs
that don’t satisfy their needs and requirements. To achieve the objectives of this research, a
mixed research methodology that involved mixed approaches have been used studying the
existing ethio telecom PMO roles, type, structure and maturity. The data collection uses
semi-structured interview questions and questionnaires as a primary data gathering sources
and organizational documents and reports as secondary data sources. The outcomes of this
research show that ethio telecom needs significant modifications and designs to its project
management office and its roles and type were contradicted with the concept of
program/project management office. The research recommended some recommendations that
might help to modifying its roles and responsibilities, staffing appropriate employees and
empowering this PMO in the company and helping to achieve more projects performance
enhancement
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Keywords
Project Management Office, Roles of the PMO, PMO type and Structure