Assessment of sustainable hospital supply chain management practices-The case of Black Lion Specialized Hospital By
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Date
2020-06
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Addis Ababa University
Abstract
Hospitals account for 40% of the total health expenditures, from this 30-40% of the hospital budget
is spent on supply chain costs. By aligning the 'triple bottom line'-environmental, social, and
economic dimensions in the hospital supply chain 8% of the cost can be abridged offering better
conditions to employees and communities. Black Lion specialized hospital (BLSH) is one of the
leading referral hospitals run by Addis Ababa University serving a wide range of the population
in Ethiopia. The study aims to assess the current practice of sustainable supply chain management
in BLHS.A qualitative exploratory design with in-depth interview and observation filed notes
methods was used to gain an insight into sustainable hospital supply chain management practices
regarding economic, social, and environmental perspectives.From the analysis, six themes
emerged which are (i) Environmental, (ii) Transport and distribution, (iii) Finance and supply,
(IV) Human resource, (I) infrastructure, and (VI) Relationships. Each theme is further classified
into sub-themes. Some of the sustainable hospital supply chain management practices are
implemented in BLSH without putting them as a strategy. Environmental sustainability didn’t get
enough attention. Since the three dimensions of sustainability are interlinked the problem raised
from an environmental perspective is resulting in social concerns from the community. The
hospital is currently suffering from the current cash collecting and credit system. Hospital staffs
are not satisfied with the current work environment.
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Keywords
Sustainability, Hospital, Environment, Social, Supply chain