“The Effect of Employee-Manager Relationships on Employee Performance”: In the Case of Ethiopian Airlines Group

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2024-06-02

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A.A.U

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Employee-manager relationships are crucial for individual and organizational success, but understanding their impact on performance remains a complex challenge. This study explores the intricate dynamics of these relationships and their influence on employee performance, addressing limitations in existing research. The study considered employee perception of the manager, communication, trust, support, and feedback as mediating factors of employee-manager relationships and employee performance. The study used a descriptive research design and a deductive quantitative approach. In addition, the research employed a simple random sampling method to collect data from sample respondents. The study used a survey research strategy to collect data by distributing structured questionnaires. After that, SPSS version 26.0 was used to generate quantitative data, which were then analyzed using multiple regression models and the Pearson correlation matrix for inferential and descriptive analysis using the Measure of Central Tendency. The study found a multiple-coefficient correlation between employee performance and employee-manager relationships. The study found a statistically significant positive correlation between employee-manager relationships and employee performance. The study concludes that the employee-manager relationship has a major positive impact on employee performance within the Ethiopian Airlines Group. Based on the findings it is recommended that management and other stakeholders are advised to strategically reevaluate their practices regarding the factor variables predicted to determine the quality of the employee-manager relationship and, in turn, impact employee performance. Finally, the study highlights the importance of effective employee-manager relationship practices in improving employee performance.

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