Residents ' perception on tourism impacts: A case study of Addis Ababa, Ethiopia

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Addis Ababa University


The study is an attempt to assess the perception of Addis Ababa residents towards tourism impact and its implication to sustainable tourism development. Closed-ended and open-ended questionnaires were developed, and distributed to three hundred residents of the city. The methodological approach of the study was described as a case study of Addis Ababa within the qualitative and quantitative descriptive survey domains. It was relied on both primary and secondary data. Stratified, proportional quota and purposive sampling procedures were used. Qualitative and quantitative data analysis methods were employed. Results from the study finding indicated that tourism development is significantly affected by residents' perception. There is perception difference among the local communities and key tourism stakeholders. Based on the result, negative impacts were less known by the residents. Moreover, there is a link between support of tourism development and perception. Furthermore, there is perception difference across the socio-demographic factors of income, residents' attachment to tourism, education status, religious status, age, residing proximity to tourism concentration areas and length of residency. In addition, respondents perceived economic impacts of tourism favorably, followed by envirornnental impacts and socio-cultural impacts. Majority of the residents replied don't know for the impact questions. In addition, there is a strong relationship between residents' perception of tourism impact with sustainable tourism development. Creating awareness through training programs, seminars and workshops; and inclusion of tourism concepts in primary and secondary school books were recommended in order to shape and improve the perceptions of the residents. Key words: perception, tourism impact, sustainable tourism development



perception, tourism impact, sustainable tourism development