Behavioral determinants of information security policy compliance: evidence from ethswitch s.c
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Date
2026-08-02
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Addis Ababa University
Abstract
The security technology field has made progress, yet employee conduct continues to be the most important aspect which organizations need to protect their information security policies. So, understanding what drives or limits this behavior is especially important in financial institutions where risks are high. This research study investigates how staff members' behavioral patterns impact their adherence to information security policies, using both the Planned Behavior Theory and extended additional concepts of habit formation and anticipated future regret. The researchers conducted a study using a quantitative research approach which involved both descriptive and explanatory research designs. Data were collected through a 5-point Likert-scale questionnaire adapted from prior studies. Responses were collected from 186 employees online. The data were analyzed using descriptive statistics, correlation, multiple regression, and mediation analysis in SPSS. Both attitude and perceived behavioral control directly affect compliance on both direct and indirect pathways which lead to intention, while subjective norm affects compliance through its connection with intention. Intention shows a strong effect on actual compliance behavior. Habit has a direct effect on compliance but does not influence intention, whereas regret shows no significant effect on either intention or behavior. The study demonstrates that employee abilities together with their intention to achieve designated goals determine the success of ISP compliance, whereas emotional and habitual factors have minimal impact on ISP compliance success. It extends TPB by showing that not all additional behavioral variables are equally relevant in structured organizational environments, offering practical insight for improving compliance strategies in financial institutions.
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e strategies in financial institutions.