The effect of work-life balance policies on employee job satisfaction at ethio telecom addis ababa, ethiopia
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Date
2026-11-03
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Addis Ababa University
Abstract
This study examined the effect of work-life balance policies on employee job satisfaction at Ethio Telecom, Addis Ababa, Ethiopia using both descriptive and explanatory research design. A quantitative research approach was used to collect data through a structured 5 point Likert scale questionnaire administered to a sample of 296 employees. Both descriptive and inferential statistical analyses were conducted using SPSS version 27. Findings show strong positive correlation between employee job satisfaction and management support (r = 0.665, p < 0.001) showing higher levels of management support leads to increased job satisfaction. There is also a moderate positive correlation with leave policies (r = 0.523, p < 0.001), implying that fair and supportive leave policies enhance job satisfaction. Flexible working arrangements also has positive correlation with job satisfaction (r = 0.389, p < 0b.001). However, the correlation between workload and job satisfaction is weak (r = 0.195, p = 0.001). The regression analysis also show that leave policies is the most influential predictor of job satisfaction (beta = 0.456, p = 0.000), flexible working arrangements has significant role (beta = 0.381, p = 0.000). Management support (beta = 0.410, p = 0.000), indicate the positive impact of supportive leadership on employee satisfaction. Workload has significant but relatively weaker effect (beta = 0.124, p = 0.000). Manageable workload contributes to satisfaction, but it is less impactful than the other factors assessed. It is recommended that Ethio Telecom should enhance its leave policies and flexible working arrangements to improve employee job satisfaction
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Keywords
Employee job satisfaction, Management support, Leave policies, Flexible working arrangements, Workload, Work-life balance, Ethio telecom.