The Effects of Reward on Employee Satisfaction: The Case of ethio telecom
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Date
2024-10
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Addis Ababa University
Abstract
The goal of this study was to explore the effect of reward on employee satisfaction inethio telecom. The research was carried out using a Simple Random Sampling Approach,
with 203 ethio telecom personnel from three divisions at Addis Ababa's headquarters.Recognition, Opportunity for Promotion, Training and Development, and Work
Condition were the metrics utilized to determine satisfaction. The study employed adescriptive and inferential statistics research design. The investigation was conducted
using both primary and secondary data. To achieve the goal, the study used bothqualitative and quantitative data sources. Qualitative approaches were utilized to
summarize interview replies and narrate open-ended questions in the questionnaire, andquantitative methods were used to show the phenomena.
The data subsequently sorted, tabulated, presented, and described in a way that achievesthe study's goal. The study discovered that ethio telecom employees' satisfaction levels
are average in practically all factors.Finally, the study suggests that non-financial rewards are a motivating component in
improving worker fulfillment. The project suggested that the organization do their finestto revise reasonable reward better than the current one to accommodate and fulfill their
employees, as well as to enhance and achieve the company's overall objectives and goals.
Key Words: Employees’ Satisfaction, Non-Financial Reward, Recognition,
Opportunity for Promotion, training & Development, Work Environment