Assessment on Factors Affecting Job Satisfaction The case of: Bank of Abyssinia West Addis District
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Date
2024-10
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Addis Ababa University
Abstract
This research was conducted to assess the factors affecting job satisfaction of employees of BOAwest Addis district. The research design was descriptive type. Job satisfaction is the crucial
requirement for ensuring the efficient operation of the organization. Thus, the study tried toassess the job satisfaction factors affecting job satisfaction of employees. It has considered two
different job satisfaction elements intrinsic and extrinsic factors each containing specificelements such as task accomplishment, capability and fulfilling sense of purpose from intrinsic
factors and pay/salary, benefits and working conditions from extrinsic factors. Data werecollected through the five point’s likert scales of questionnaires. To achieve the objective of the
study, questionnaire was physically distributed to 383 employees of the bank Out of which 347(90.6%) were collected. Descriptive analysis tools such as frequency, percentage, mean and
standard deviation and statistical analysis tools such as correlation coefficient and multipleregression analysis were used to explore the relationships between variables by using SPSS
software version 20 and Questionnaires reliability was estimated by calculating Cronbach’sAlpha. The findings indicate that there is strong positive relationship between the dependent and
independent variables having a significant effect on job satisfaction. This study provides aroadmap for higher authorities to apply different techniques to satisfy their employees.
Keywords: Job Satisfaction, Recognition, Working Environment, Supervision, Performance