Management Specialized in Quality Management and Organizational Excellence

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Browsing Management Specialized in Quality Management and Organizational Excellence by Subject "Education"

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    Quality of Post Graduate Level Education: The Case of Addis Ababa University and St. Mary’s University
    (Addis Ababa University, 2018-05) Bethlhem, Zewdu; Zewdie, Shibre (PhD)
    The main purpose of this study was to investigate the Quality of Education in both public and private university by taking Addis Ababa University and St. Mary’s University, respectively. In order to meet the objectives of the study, a theoretical framework parameter called ‘Octet of Higher Education’ was used. The framework tries to investigate quality of a higher institute from eight aspects. A descriptive survey design was employed. From a sample frame of 2,167 masters students of Addis Ababa University in the College of Business and Economics and 1,192 masters students of School of Business in St. Mary University, 173 and 163 sample were taken to fill questionnaires. Out of the total number of instructors (57 in AAU and 38 in SMU), 15% were taken to participate in the study.For an interview, College of Business and Economics (CoBE) Dean of Addis Ababa University, School of Business; Dean of St. Mary’s University, Director of Academic Standards and Quality Enhancement Office (ASQEO) of St. Mary’s University; Director of Center for Educational Improvement and Quality Assurance (CEIQA) of Addis Ababa University and Directorate Director of Higher Education Quality Audit and Enhancement of HERQA participated in the study.The data obtained through the questionnaires were analyzed using SPSS software using frequency, percentages, mean and standard deviations. The information obtained through open-ended questionnaires and the interview were qualitatively analyzed to supplement the quantitative data. The outcomes are logically interpreted and documented to answer the basic and specific research questions from the Octet of Quality Education perspective. Finally, conclusion is provided based on findings. The final result shows that, Quality of Education is practiced in both public (Addis Ababa University) and private (St. Mary’s university) universities.