Browsing by Author "Yimam, Melaku (Ato)"
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Item An Assessment of the Provision and Utilization of Student Services in Government Preparatory Schools of Addis Ababa(Addis Ababa University, 2011-04) Bahru, Atilaw; Yimam, Melaku (Ato)The purpose of the study was to assess the provision and utilization of student services in government preparatory schools of Addis Ababa. It was designed to address the areas of adequacy of the student services, perceptions of the students and student personnel staff on the level of services provided, utilization of the services by students, competence of the student service staff, involvement of students in management and problems encountered in the provision and utilization of the student services. The study focused only on guidance and counseling, health and medical, library and co-curricular services. To conduct the study, descriptive survey approach was employed and both primary and secondary sources of data were used to gather information. Mainly used data gathering instruments were questionnaires and interview prepared on the basis of the basic questions of the study to be addressed. The study was conducted in ten government preparatory schools taken from ten sub cities of Addis Ababa. The subjects of the study were 325 randomly selected students, and 52 student personnel staff purposively selected based on their position and job assignments. The data were analyzed by using percentages and chisquare test and interpreted accordingly. The findings of the study generally revealed that none of the student services was adequately provided. The study showed that from ten preparatory schools, only three schools have health and medical services, but the service provided was inadequate. Additionally, the study indicates that co-curricular services such as sport and anti- AIDS were fairly adequate. Library services such as reading rooms and references were utilized frequently by the students, while guidance and counseling, health and library services (internet and audio-visual), co-curricular services such as music and literature were never utilized by students. Furthermore, as revealed in the study, the student service staff personnel was facing inadequacy and incompetence of service personnel in each service sector, while, the involvement of students in the student service management in the schools was found to be medium. Similarly, problems related to growth in students enrollment and weakness of school management were found to be the major problems encountered in the management of student services. Hence, it was recommended that necessary intervention should be made by concerned bodies to provide quality services in the schools to standardized and give concern for parallel expansion of student services balancing with the number of students entering to the institutionsItem Design and Implementation of Balanced Scorecard in the Development Bank of Ethiopia(Addis Ababa University, 2004-06) Tereda, Asrat; Yimam, Melaku (Ato)The purpose of the study was to assess the design and implementation of Balanced Scorecard in Development Bank of Ethiopia and thereby to see the adequacy of the procedure to design Balanced Scorecard, the extent of Balanced Scorecard implementation success and identify the major challenges encountered during the design and implementation process and then provide alternative recommendation to the identified challenges. To attain these objectives, the study employed descriptive survey method. Accordingly, survey questionnaire and interviews questions were prepared and pilot tested and administered to a sample of 134 subjects which are composed of 8 Process Heads and 126 Core Process Officers, Support Process Officers, Manual and Technical Skill employees. A total of 120 (90%) of questionnaires were properly filled in and returned. Interview and document analysis were also made to complement the information obtained. All the closed ended questions of the questionnaires were analyzed quantitatively using frequency count, percentage and Pearson chi-square test whereas the data obtained from open ended questions, interviews and document analysis were transcribed to supplement the quantitative data. The result of this study indicated that the readiness for Balanced Scorecard design and implementation made by the bank was Commendable. The designing phase was done properly in terms of strategic plan preparation, theme identification, and strategic perspectives, corporate objectives and measures preparation. The relevance of Balanced Scorecard is not questionable as response by majority of respondents’ show. In fact, it was also good in terms of corporate scorecard alignment with processes and strategy. With regards to Balanced Scorecard implementation, it was in a decent stage at corporate level and at process level; however, it was at early stage in individual level. Lack of adequate knowledge on Balanced Scorecard, insufficient participation, lack of consistent monitoring and evaluation, gaps in setting measurement and targets in the cascading process, resistance to change and in ability to automate the implementation process are the major problems. Thus, to alleviate the above challenges recommendation were forwarded. It is recommended that the bank has to create enabling environment to increase the involvement of employees, revise the cascaded objectives, automate the implementation process and organize discussion as well as awareness creation program to check and recheck the implementation process. Key Words: DBE, Performance Management, Balanced ScorecardItem The Practice and Problem of Human Resource Development and Training At vision Ethiopia Congress for Democracy Training Institution(Addis Ababa University, 2014-05) Zeleke, Mengistu; Yimam, Melaku (Ato)The purpose of this study was to assess the practice and problem of human resource training and development at VECOD training and development institution. For this purpose a sample of 140 trainees and 20 trainee respondents were drawn through stratified sampling method with the combination of simple random sampling technique. Self administrative questionnaires, Interview and document analysis were used to gather data. Data obtained through questionnaire has been analyzed with descriptive statics (mean and frequency) and inferential statics (t-test and chi- square).Moreover; the data obtained using interviews and from document have been analyzed identifying patterns and themes drawn from participants’ own responses. The study revealed that the training institution has simple and clear training content with well trained trainer. The calculated result obtained using inferential statics showed that there were no significant statistical difference between the opinion of trainer and trainee respondents on different issues raised under the practices of training and development at VECOD. Findings indicated that the majority of the respondents were acknowledging the practice of training and development practices conducted by VECOD. Delivering training and development program without tuition fee and having qualified trainers without service fee were special good achievement of the institution. However, there were challenges and limitations. Inadequate budget, inadequate training space, insufficient module distribution, lack of appropriate training need assessment and lack of clear training written policy were some of the major problems of the training programs. The study concluded that the institution has encouraging training and development practice with some limitations. Therefore, it has been recommended that the training and development program shall be planned and designed systematically in order to address these constraints. It is also important the courses shall be delivered based on the trainees’ educational level. Thus, it has been recommended that the training and development need assessment needs to be properly conducted and training policy, guide line, manuals, producers and structures shall be developed in order to conduct effective training and development program. Training rooms should be given due attention since it has a great impact for the effectiveness and efficiency of the training and development program. Generally, the study suggested that training and development programs have to be strategic and systematic in order to achieve the desired objectives