Browsing by Author "Workie, Bantie"

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    Stakeholders’ Management Practice On Information Technology Projects: The Case Of Ethiopian Airlines Group
    (Addis Ababa University, 2020-06) Yohanns, Yemane; Workie, Bantie
    The main purpose of this project work is to examine the influence of project stakeholder management in Ethiopian Airlines IT projects. Mixed methods research approach is applied to produce more complete understanding of the research problem. And a descriptive research design is used for setting out baselines for the study. The (primary and secondary) data were obtained from 40 questionnaire respondents (through five point Likert scale), interviews with six selected individuals and internal documents. The findings of the study revealed ETG IT projects stakeholder management processes practice were moderate. Identify stakeholders and manage stakeholders’ engagement processes were relatively well practiced compared to plan stakeholder management, and monitor stakeholder engagement. The study inferred project manager, project board (sponsor) and vendor had positive impact based on the stakeholder impact analysis undergone on selected IT projects stakeholders. Moreover, the study related to comparative importance of project management ‘Knowledge Areas’, project stakeholder management were ranked 7 th only topping human/resource, communication and procurement management on their contribution to Ethiopian Airlines Group IT projects performance. To improve IT projects performance, the study recommend that PMO shall give focus on project stakeholder management. The study also endorses a stakeholder impact analysis method used in this project work for its considerations of more stakeholder attributes compared to the existing stakeholder impact analysis based on ‘Power vs Interest’ matrix. Overall, the proper practice of project stakeholder management on IT projects helps stakeholders’ interest grow, enables sound stakeholders’ relationship, and boost overall business performance.
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    Strategic Information Systems Planning for the Banking Industry: Case of Commercial Bank of Ethiopia (Cbe)
    (Addis Ababa University, 1998-05) Workie, Bantie; Biru, Tesfaye (PhD); Hagoss, Habteselasie (PhD)
    Strategic information as a computerized system, that can be applied at all levels of an organization for both internal and/or external purposes, has emerged in the mid 1980s in the evolution of information systems. This study has been carried out in order to suggest strategic information systems plan that can be integrated with the business strategic plans of CBE. For this purpose, a survey mainly through interview and document review, and site observation, has been conducted to collect information about (1) the current infrastructure of information technology, (2) the stage of the information systems at the CBE, (3) the sources of information for strategic planning, (4) the critical success factors of CBE and (5) how the pilot process reengineering aud change resistauce are handled at CBE. The place of information systems in the organizational structure of CBE has also been examined.The study revealed that the existing infrastructure of the information technology at CBE is not adequate to strategic applications. There is also strong change resistance for the process re engineering and computerization effort. The key position for the development of information systems, the Director for Information Services, is still vacant. The IT project office is headed by a person of business background. The practical implementation of the Wide Area Network (WAN) project has beeu delayed due to problems of shortage of technically qualified personnel. Notwithstanding all these, the findings also indicate that the planned investment (Birr 100,000,000) on IT and strong commitment on the side of top management, CBE has a great potential to accelerate the development of information systems to the highest stage.In conclusion, the study has also made recommendations with special emphasis on on the measures that should be taken to upgrade the human and organizational capacity of CBE to apply IT for strategic purposes.strong commitment on the side of top management, CBE has a great potential to accelerate the development of information systems to the highest stage.In conclusion, the study has also made recommendations with special emphasis on on the measures that should be taken to upgrade the human and organizational capacity of CBE to apply IT for strategic purposes