Browsing by Author "Tigist Birhanu"

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    The Effect of Financial Inclusion on Household Income in Ethiopia
    (Addis Ababa University, 2019-06) Tigist Birhanu; Tadele Ferede
    Financial inclusion is enabling the delivery of banking services at an affordable cost to the vast sections of disadvantaged and low-income groups. It is becoming a core element in economic growth, development, and poverty alleviation. Based on a nationally representative cross-sectional data from the Ethiopian Socio-economic Survey (ESS) carried out in 2015/16, this paper investigates the effect of financial inclusion on household’s income in Ethiopia. The study employed both descriptive and econometric approaches to data analysis. In the econometric section, Quantile regression and Propensity Score Matching methods have been used in order to control for endogeneity problem that may exist among financial inclusion and income. The finding indicates that access to finance has a significant positive effect on household's income. Financial inclusion has a larger effect on the lower quantiles of household income. The 10th quantile income of financially excluded households is 37 percent lower than financially included households while the top 90th quantile income of financially exclude households is 17percent lower than of financially included households. This shows financial inclusion benefits more low-income households than high-income households, which supports those findings that argue financial inclusion lowers poverty and income inequality.
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    Reducing Outpatient Waiting Time from Patient Registration Until to see Physician in Teklehaimanot General Hospital.
    (Addis Ababa University, 2019-10) Tigist Birhanu; Anagaw Derseh; Birhan Tasew
    Problem Statement: In Teklehaimanot general hospital long waiting time of registration to see a physician is one of the most problems. Objective: The overall objective of the project is to reducing outpatient waiting time and increase customer satisfaction in Teklehaimanot general hospital Addis Ababa, Ethiopia by the end of June, 2019. Method: Pre post intervention was conducted in Teklehaimanot general Hospital from March 2019 to June 2019. Result: Patient waiting time and customer satisfaction improved based on pre and post intervention comparisons the success rate of patient satisfaction from 67% to 85% and waiting time from 180 minutes to 80 minutes. Conclusion: The results of this project suggests that a simple set of intervention assigning responsible person for medical record unit, giving training and using tracer card reduce the long OPD waiting time and improve client satisfaction. Among the three of them intervention, assigned responsible person for medical record unit was taken a great role to achieved the objective of this study. Recommendation: It is better if the department takes special consideration on full implementation and proper usage of a tracer card and continuous on job training should be given for the medical record unit staffs.