Browsing by Author "Teshome Bekele"
Item Assessment of Factors Affecting Satisfaction of Motor Insurance Customers: In Selected Insurance Companies, Addis Ababa(Addis Ababa University, 2018-06) Fasika Tatek; Teshome BekeleThe objective of the study was to empirically assess factors affecting motor insurance customers satisfaction of insurance companies in Addis Ababa. The research is to analyze weather service quality, awareness of contract, amount of premium, timeframe of compensation, ways of compensation, location of branches and networked / technology based service significantly affect motor insurance customers satisfaction of insurance companies. In the research model, motor insurance customers satisfaction is dependent variable and others are independent variables. The data collected from 6 sample insurance companies which exist in different level of market share. Both stratified and convenient sampling methods were used to select respondents. Primary and secondary data were collected. Primary data were collected from 380 respondents through questioner and source of secondary data were different articles, NBE reports and internet. The collected data were analyzed using a descriptive statistics, Spearman’s rank correlation and regression analysis. The description of the outputs using SPSS software version 20 and the result showed that service quality, awareness of contract, ways of compensation, location of branches and networked / technology based service have positive significant effect on motor insurance customers satisfaction whereas amount of premium and timeframe of compensation have negative significant effect on motor insurance customers satisfaction of insurance companies in Addis Ababa. Therefore, study suggested that management of the insurance companies should put effective measures to improve their service quality, to create awareness among customers, to minimize timeframe of compensation, to adjust rate of premium, to keep interest of customers in terms of methods of compensation, to extend their branches and districts and to provide networked and technology based service in order to enhance their motor insurance customers satisfaction.Item Assessment of the Advancement of Women to Leadership Positions in the National Bank of Ethiopia(Addis Ababa University, 2017-06) Martha Belete; Teshome BekeleThe National Bank of Ethiopia (NBE) as a central bank is expected to be proactive and stay in par with the dynamic nature of the international as well as domestic macro-economic issues.To do so increasing the number of talented women in the leadership position will increase diverse styles of thinking, corporate governance and ethical behavior. But, still now women are deeply underrepresented in the NBE. Therefore, the purpose of this study is to assess the advancement of women to leadership positions in the National Bank of Ethiopia. This study was guided by the combination of glass ceiling theory, feminist theory, ecological model and gender organization system theory. Exploratory and Descriptive survey is adopted for the study involving both quantitative and qualitative techniques. A total of 188 respondents (30%) from the target population were sampled; where 113(60%) female and 75(40%) staffs were selected by using snowball sampling technique. Moreover 6 female and 2 male managers participated in interview purposively. Descriptive statistics such as frequencies and percentages are used to analyze the data. The findings from the study revealed that women are indeed underrepresented in the leadership position of NBE. There are several factors or barriers at the Intrinsic and extrinsic level. The Intrinsic barriers are women’s psychological factor at a personal level. Extrinsic barriers are sociological factors that are institutional barriers and socio –political barriers. However this study has identified the major barriers in NBE are the extrinsic barriers. Finally the researcher has forwarded some success factors. Generally, in order to solve this problem efficiently, establishing integrated effort and different strategies at intrinsic and extrinsic level are very crucial.Item The Effect of Advertising on Consumer Purchasing Intention case: East African Bottling S.C. (Coca Cola Ethiopia)(Addis Ababa University, 2018-06) Kalid Muktar; Teshome BekeleToday’s successful companies have one thing in common: they are strongly customer focused and heavily committed to marketing. These companies share a passion for understanding and satisfying customer needs in well-defined target markets. They motivate everyone in the organization to help build lasting customer relationships based on creating value. Customer relationships and value are especially important today since more frugal consumers are spending more carefully and reassessing their relationships with brands. In brand preference, advertising plays a crucial and enduring role. Nearly everyone in the modern world is influenced to some degree by advertising. Since so much money is being devoted to advertising, analyzing its effects remains vital for firms, especially for those forming part of the collusive oligopolistic market of soft beverages, where advertising helps in making difference in the market place. This research focused on the analysis of advertising in terms of its specific persuasive effort in influencing purchasing behavior. The persuasive effort is related to creation of favorable attitudes or reinforcing existing attitudes. This process of persuasion is closely linked to the concept of attitude and this study has explored the connection between persuasion and attitude, identifying possible responses that the receiver can give to advertising nformation.This paper analyses the degree of influence advertising has on consumers’ purchasing intention with particular reference to Coca- Cola advertisements. It is based on descriptive research or quantitative research. In this descriptive research cross tabulation with chi square analysis is used to understand the relationship between responses to advertising stimuli and attitude of the respondent. Well-structured Questionnaire was developed for a sample of 150 consumers. The study found out two types of responses to advertising stimuli, cognitive and emotional depicting that emotional responses to the advertisements are more important in determining consumers’ attitude towards the advertisements compared to the cognitive responses.Furthermore, the study has found that attitude towards the ads positively affects attitude towards the brand and attitude towards the brand positively and significantly affects purchase intention of consumers.Item Effect of Working Conditions on Employee Performance in Ayka Addis Textile and Investment Group PLC(Addis Ababa University, 2017-06) Luna Berihu; Teshome BekeleThis research aims to investigate factors affecting the performance of employees in Ayka Addis Textile and Investment Group PLC with a special emphasizes on operational workers, which are involved in the direct production of the organizations output. For the sake of achieving the objectives of this study, questionnaires were analyzed using statistical analysis such as descriptive and inferential analyses. The information was gathered through questionnaire from a sample of 343 operators. The respondent employees were selected using simple random sampling technique. The empirical study drew ten variables that could pose effect on the performance of the employees, namely occupational health and safety, working time, wage and income, welfare facilities, work organization, work load, work life balance, violence, harassment and discrimination; training, and association and collective bargaining. The findings further indicate that, there exists a significant relation with in a moderate level between independent variables and dependent variable. Based on findings, recommendations to the owners, managers and supervisors were suggested. Furthermore, directions for further research in the field are suggested.Item Factors Affecting Gold Supply: The Case of Ethiopia(Addis Ababa University, 2018-10) Abebe Senbete; Teshome BekeleArtisanal and Small-Scale gold mining is largely linked to poverty-driven activity and a source of foreign exchange and government revenue. In Ethiopia, the sector employed a large number of people supporting approximately 1.2 million while the average share of the sector to GDP and total export during the last 15 years was limited to 0.4% and 8% respectively. Ethiopia has had no its fair share of benefits the artisanal and Small-Scale gold mining brings by way of direct revenue generation and foreign exchange creation. The country has been losing, potentially, millions of dollars through smuggling of gold every year. Supply of gold to the formal market was significantly declined. Therefore, the objective of the study was to analyze the effects of factors affecting artisanal and small scale gold supply and forward possible solutions that can improve the contribution of the sector. Notable factors (problems) are linked with global gold price fluctuation, expansion of local and cross boarder smuggling, administrative problems reflected in the gold supply chain as well as impediments related to policies and taxes including environmental dilapidation in gold mining sits in Ethiopia. In general, the performance of the sector was significantly deteriorated due to the combined effects of these deterring factors. A combination of quantitative and qualitative methods was used to analyze the study variables. The target population consisted of 934 artisanal gold miners, dealer, and cooperatives registered and operating in four regions in Ethiopia specifically, Oromiya, Tigray, Benishangul, SNNPR and Gmbella. Random sampling technique was applied to select 100 gold suppliers, senior managers and experts in the field. Out of 100 questionnaires 88 were completed and returned by respondents. Homogenous sampling technique was applied as the target groups are equally well aware of the ASG mining sector. Secondary data was collected from study report, publications, research outputs, proclamations and policy documents related to artisanal and small scale mining. The effects of the factors were examined by using 15 years panel data collected on foreign exchange earned from artisanal and small-scale gold mining sector. Secondary data were analyzed by using multiple linear regression model for one dependent variable (gold supply) and five independent variables. The empirical result shows international gold price fluctuation, local gold price, incentive to gold suppliers have positive and significant relationship with the performance of the sector while contraband trade and lower gold purchase threshold policy have negative relationship. Based on the result of the study, it is ecommended that contraband trade should be controlled, appropriate gold product recording, tracking and monitoring be in placed, formalization of artisanal gold miners, technical and financial support for artisanal gold miners and attention should be given for environmental protection.Item Factors Affecting Growth Expectations of Ethiopian Women Entrepreneurs(Addis Ababa University, 2018-06) Elsabet Hussen; Teshome BekeleThe lack of adequate literature that explain internal factors that would enhance and strengthen growth expectation of women entrepreneurs in Ethiopia motivated the researcher to conduct this study. Hence, it was done with the aim of identifying factors that affect growth expectation of women entrepreneurs. To successfully achieve the aim, the research followed a descriptive research design. It utilized the GEM 2012 adult population dataset and various statistical tools, including percentage and correlation analysis, to analyse the data. The analysis of the data was carried out using SPSS version 22. The major finding of the study is that women entrepreneurs who prefer working in collaborative new product development and market expansion frameworks expect better growth. However, contrary to the findings of prior studies, the nature of motivation that prompt starting a business and international business orientation and involvement has no significant correlation with growth expectations of women entrepreneurs. This implies that both opportunity and necessity driven business owners could have comparable level of growth expectation given all other things are constant. Based on the findings, the research recommends and underscore the importance of institutions that facilitate cooperation and collaboration among women entrepreneurs. Stakeholders, particularly the government, need to give undivided attention and support to institutions bestowed with the task of facilitating collaboration among women entrepreneurs. Detail conclusions and recommendations are discussed towards the end of the report.Item The Performance of Charities & Societies in Ethiopia(Addis Ababa University, 2018-12) Aweke Degu; Teshome BekelePurpose-The purpose of this research project is to measure the performance of charities and societies in the country. That is, currently there is a contradictory idea that CSs performance isn‘t effective& efficient among the community; government, and scholars.Design/methodology/approach-The research project analyzes and interoperates the performance of CSs in the country based on standards developed in the area. Findings- The performance of CSs in the country is effective, efficient, relevance to their stakeholders while they aren‘t financially viable to accomplish their established objectives due to a limit on foreign finance utilization provision and weak culture of the community in engaging at charitable activities. Originality/value-The research project outlines ways to improve financial viability problems by increasing foreign & domestic fund utilization , and admin & program cost appropriation provisions in CS proclamation. And also CSs must adhere to the interests of donors, implement cost effective procedures, and be responsible & accountable to interests of their takeholders.Item The Practice of Internal and External Communication: The Case of Development Bank of Ethiopia(Addis Ababa University, 2017-06) Teshome Bekele ; Getachew DinkuThis study aimed at exploring the practices of internal and external communication of Development Bank of Ethiopia. The study also attempts to find out the practice of internal and external communication to ascertain effective communications. In order to be able to answer this question a total sample of 20 managers, employees and customers with different working experience in Development Bank of Ethiopia were selected. Based on their importance and availability of interviewees the selection was organized purposefully and analyzed qualitatively. In-depth interviews were conducted which revealed that managers, employees and customers who considered communication being a very important issue internally, as well as externally for the Bank. The interviewees also admitted that the Bank is engaging in the communication processes actively. Aligning the results from the interviews, for further development and improvement of corporate communication practices of the Bank, internal and external communication have to work together in spreading information across all the Bank offices and Branches, which are working with customers or debtors. In order to create a successful corporate communication program, the Bank has to form their corporate communication strategy, understand existing stakeholders, are willing to communicate openly and effectively and have an effective feedback mechanism. DBE, internal and external communication efficiency is narrowly touched in finding sections, and therefore it is an important area for further research. Based on the findings of the study, it can be concluded that internal and external communication is a very important part of corporate communication process and of a crucial importance in banking sectors, which strives to have the best employees and the most satisfied customers/debtors.Item Study on Prevalence, Economic and Public Health Importance of Hydatidosis In Slaughtered Small R Minant at Three Elected Export Abattiors of East How Zone of Oromia Regional State.(Addis ababa Universty, 2010-04-30) Teshome Bekele; Mosses KyuleThe study was conducted from October 2009 to April 2010 with the objective to determine the prevalence of hydatidosis in small ruminants slaughtered. in three elected export aballoirs Hashim Ethiopian live and meat export abattoir at Debere Ziet, Mojo modern export abattoir at Mojo and ELFORA export abattoir at Methara. and asse the economic losses and public health significance of the disease. In all study export abattoir routine meat inspection procedure was conducted where by lung. heart. liver, kidney and spleen palpation incised, and visualized to detect the presence hydatid cysts. The sizes of the cyst were determined by measuring the diameter in cm. Fert ility was evaluated by observing the presence of protoscolices under the microscope and viability was determined . Out of 1150 small ruminants consisting 450 sheep and 700 goats slaughtered and inspected 39 (8.6%), and 48 (6.7%) sheep and goats respectively were found harboring hydatid cyst. In the current study the prevalence of hydatid cyst in sheep and goat at Hashim Ethiopian live and Meat export aballoir was 7.3 % (11) and 6 % (18) respectively ,while the respective figure at Mojo modern export abattoir was 12% (24) and 10 % (25). Moreover. in ELFORA export abattoir prevalence of 4% (4) and 3.3 % (5) was recorded in sheep and goat respectively. Overall hydatid cyst infection in sheep heart. lung, liver. kidney and spleen were found to be 15 .3 %( 13).41.2 % (35), 27.1 %( 23).11.8% (10) and 4.7 % (4) respectively. Similarly 12.5% (12), 34.4 % (33), 42.7 %( 40),5.2 % (5) of infection were recorded in goats heart, lung, liver, kidney and spleen respectively. In general out of 180 examined hydatid cyst 42.5% (77), 21.5% (39). 15.4% (27) and 20.5% (37) were fertile viable. non viable. sterile and calcified cyst respectively. The direct and indirect economic losses per annum due to hydatidosis in sheep and goats slaughtered in the Hashim Ethiopian live and meat Export abattoir. Mojo modern export abattoir and in ELFORA export abattoir were calculated and found to be 242.045.08ETB 497.285.23ETB and 62,589 ETB respectively. Thus. the overall annual economic loss in all abattoirs was estimated to be 801.919.3 1 ETB which is equivalent to 59.844 USD. Out of the total 19 stray dogs that were euthanized and examined in the study area. 2 (10%) of them revealed the occurrence of adult Echinococcus granulosus in their small intestine. Human hydatidosi . surve) was conducted in Debereziet zonal hospital, in Adama referral hospital and Metehara sugar factory hospital. During this study one active case was recorded in 10 years old female coming from Arsi Zone Dera town. Questioner survey presented to the three hospitals showed that during the last five years (2005-2009) a total of 53 patients were found to be infected by hydatidosis among which 37 were male and 16 female belong to different age groupsItem Vitamin A, B12, Foliate, Ferreting and Transferring Status of Se(Nod and Third Trimester Anemic Pregnant Women Attending Antenatal Care in West Showa Zone, Ambo Ethiopia(Addis Ababa University, 2015-06) Teshome Bekele; Kaleab BayeIron, folate and vitamin B12 play important roles in the healthy development and brain function of the fetus. The levels of these micronutrients in pregnant women are influenced among other factors by dietmy habits. The purpose of this study was to determine the level of iron biomarkers, serum retinol, B12, C-reactive protein (CRP) andfolate in second and third trimester pregnancies at/ending antenatal care in the west showa, Oromia region. One hundred four anaemic pregnant women were screened during their 2nd and j"d prenatal visit. A socio-demographic characteristic of study subjects were obtained and Hemoglobin (Hb), serum retinol, serum ferritin (sf), serum transferrin (sTjR), folate, retinol and vitamin Bil levels were evaluated. Based on WHO guidelines, anaemia was defined as severe Hb<7gIL, moderate 7-9.9gIL and mild 9.9-1 0.9gIL; ID as sf <12 pglL and sTjR >8.3glL. Serum folate and B 12 deficiencies were defined as levels <6.8 nglml and 150 pglml respectively. The mean age and gestational week 1vas 24.6±5 years and 23.3± 5.6 weeks re:,pectively. The mean concentrations of llb in serum were 10.5±1.2 gldL, 30.3±23.6 pglL for sf, 5. 4± 2. 8glL for sTjR, 1. 69±2.02JU1101lL for retinol, 7. 6±3.5nglml for folate, 187.4±53. 7pglml for vitamin B12 and 4.5±1.6 mglL for CRP. IDA was present in 32.7%, VitB l l deficency in 26.9% and fol ic acid deficiency in 2 7.9% of anaelllic pregnant women. Vitamin 812 and serum transferrin were associated with CRP (I• ~ 0.189; P ~ O. 015). Iron, vitamin A, vitalllin B12, and folate defiCiencies as well as infections were relatively common in the anaemic pregnant women. Vitamin A and vitalllin B12 supplementation in addition to iron IIIUSt be considered in pregnant women living in the study areas. Key words: Anaemia, Hemoglobin, ferritin, fo late, vitam in B 12, Vitamin A, pregnancy