Browsing by Author "Tesfa, Alemayehu"

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    Assessing Bottled Water Supply Chain Management: The Case of Agmas Water
    (Addis Ababa University, 2018-06-02) Tesfa, Alemayehu; Jebena, Tariku(PhD)
    This thesis was carried out to identify how Agmas Water Factory manages its supply chain in terms of strategic supplier partnership, customer relationship, quality information sharing, and internal operation. This thesis used a descriptive study design and targeted 384 respondents selected from different departments of the Agmas water factory, its suppliers, retailers, distributors and customers. Data was collected using a selfadministered questionnaire. Central tendencies such as mean and standard deviation were used to describe the supply chain management practices of Agmas water. There is a moderate supply chain management practices in Agmas water as explained by a rating scale that consists of 5 steps from 1 (strongly disagree) to 5 (strongly agree) which was used to analyze the result of the perception mean. The statistical data (mean) show a maximum of 3.38 and 2.08 minimum value of grand mean for strategic supplier partnership and Internal Operations Practices, 3.10 for customer relationship, 3.01 for level of information sharing and IT, 3.38 for exchange quality of information and 2.91 for Challenges/ Barriers for effective SCM. It is below African best supply chain practices in bottled water industry. Therefore, Agmas water should improve its relationship with suppliers from simply buy-sale relationship to a modern supply chain relationship through establishing strategic or long-term relationship, contract, and continuous information sharing to minimize supply uncertainty which resulted in demand and supply unmatched and dissatisfaction of customers of the company. The researcher has also recommended that future research need to be conducted to expand the domain of SCM practices by considering additional variables.