Browsing by Author "Tamiru, Aschalew"
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Item Business customers ' satisfaction on elfora agro-Industries P.L.C. with reference to poultry(Addis Ababa Universty, 2010-01) Tamiru, Aschalew; Mekonnen, Worku (PhD)The major purpose of the study was to assess business customers' satisfaction on ELFORA agro-industries P.L.C with reference to poultry. To this effect descriptive survey method was employed and the study used census. To collect data from 70 business customers, questionnaire were prepared and administered and for 12 front line employees of ELFORA interview check lists were prepared and used. The collected data were analyzed using frequency, percentage, mean scores and standard deviation. The other tools used in this study are Customer Satisfaction Index (CSI) and Gap Analysis. The result of the study indicates that /rom 19 attributes presented to business customers to indicate the importance level of each attribute in making decision to buy poultry products, business customers put top priority to supplier 's quality system, technical performance of product to the required pwpose (quality) being slightly less than the first one in average score The next position is held by consistency and continuity of product quality and overall hygiene of products both being 3'd Besides, business customers revealed that they were highly satisfied with overall hygiene of ELFORA 's poultry products, quality system, consistency and continuity of product quality supplied as one to three respectively. And/ront-line employees of ELFORA mentioned quality, receivingfull weight, supply and customer handling as business customers' top priority in making buying decisions. Customers Satisfaction Index (CSI) that indicates the overall satisfaction of business customers of ELFORA is 3. 783 out offive or 75.66%. The overall rating given by employees to their organization's performance in satisfying business customers was 2.83 out of5 or 56.60%. By pulling the importance and satisfaction scores together, the gap between the two were identified for four most important attributes. And the gap between importance level and satisfaction of business customers obtained from technical performance of the product to the required purpose is the highest of the four most important attributes. And supplier's quality system, consistency and continuity of product quality and overall hygiene of products followed respectively. In comparison of ELFORA's performance with its competitors most business customers and front-line employees of the company judged ELFORA as belfer than its competitors. Based on the findings, conclusion and recommendations were madeItem Efficacy and Safety of Combination of Sodium Stibogluconate and Paromomycin for Treatment of Visceral Leishmaniasis and Factors Associated with Poor Treatment Outcomes. A Retrospective Study, North West Ethiopia(Addis Abeba University, 2020-06) Tamiru, Aschalew; Hailu, Asrat (Prof, BSc, MSc, PHD); Medhin, Girmay (Dr, BSc, MSc, PHD)Background: Visceral leishmaniasis is among the most neglected tropical infectious disease caused by the protozoan parasite of the genius lesihmania. The incidence of VL is estimated to be 0.2 to 0.4 million cases /year worldwide. It is fatal if left untreated. Objective: The objective of this study was to assess efficacy and safety of combination of SSG (20mg/kg/day) and paromomycin (15mg/kg/day) and associated factors for poor treatment outcomes. Methods: A retrospective cohort study design was used. Medical record review of VL patients treated with combination of sodium stibogluconate and Paromomycin between 2012 and 2019 was conducted. Results: In total, 1000 VL patients were included. The overall initial cure was achieved in 924 (92.4%). Treatment failure, treatment interruptions, default and deaths respectively were noted in 30(3%), 25 (2.5%), 13 (1.3%) and 8(0.8%). The efficacy of SSG/PM (186/208, 89.4%) Vs (738/792, 93.2%) was not different respectively for patients with weight ≤ 42.5kg and >42.5kg (p=0.07). The most common adverse events were raised liver transaminases 351(35.1%), injection site pain 291(29.1%) and increased in serum alpha-amylase 291 (29.1%). The frequency of cardiac arrhythmia 6(0.6%) and clinical pancreatitis 21(2.1%) were low. Factors associated with poor treatment outcomes were sepsis (OR= 7.6, 95% CI: 1.86 - 31.03, P = 0.005), clinical pancreatitis (OR= 4, 95% CI: 1.21 – 13.43, P= 0.02), and cardiac arrhythmia (OR=13, 95% CI: 2.30 – 84.34, P: 0.004). Patients’ body weight had no effect on poor treatment outcome (OR = 1.6, 95% CI: 0.89 – 3.06). Of patients who attended six-month visit, cure was achieved in 259/276 (93.8%). Post kala-azar dermal leishmaniasis was 13 (1.3%). Conclusion and Recommendations. The efficacy of SSG at 20mg/kg with upper maximum dose limit (850mg/day) and PM at 15mg/kg was 92.4%. Our data affirms effectiveness of SSG/PM, as presently used in Eastern African countries, and no issues of concern have been identified. The continued use of the combination therapy is warranted. Similar studies are recommended in the countries affected by the disease. Sepsis, pancreatitis and cardiac arrhythmias should be identified and managed as per VL management protocol to prevent poor treatment outcomes .