Browsing by Author "Solomon Gebremedhin"

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    Analysis of Frames in Group Chief Executive Officer Messages of Ethiopian Airlines Selamta Magazine
    (Addis Ababa University, 2018-06) Solomon Gebremedhin ; Getachew Dinku
    This study did analysis of frames in messages from the Group CEO of Ethiopian Airlines. To gain better understanding of the frames and get the views of the message crafters, a qualitative research approach had been employed.More specifically, content analysis, focus group discussion, and in-depth interview were integrated. The data then were thematically analyzed. The results, therefore, have revealed that the Corporate Communication Department of Ethiopian Airline utilizes overarching frames such as: ‘The Leading Airline Frame’, ‘The Pan African Frame’, ‘The Fast, Profitable Growth Frame’, ‘Customer First/Hospitality Frame’, and the ‘Multiple Hub Strategy Frame’. It was also found out that the department has never approached the frequent travelers for whom the magazine and the message are meant to for their feedback. Similarly, the readability rate of the Group CEO messages, compared to other segments of the magazine, was found to be minimal. To better communicate with the readers of the magazine, the department needs to utilize the market feedback analysis technique, a technique used by other departments of the airline for feedback gathering function, so as to genuinely hear the voice of the travellers and to tailor the message as per their desire. This, for an airline that pledges to respect the customers’ interest, is a vital action to take. Equally, aggressively benchmarking the global practices in designing messages must be made regularly as the industry is dynamic.
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    Perceptions of Internal Auditors on the Effectiveness of Internal Audit Service in Ethiopian Charities and Societies: the case of Selected Foreign Charities (International Non-Government Organizations)
    (Addis Ababa University, 2018-06) Solomon Gebremedhin; Degefe Duressa
    This paper examined the perception of internal auditors on the effectiveness of internal auditor service in Ethiopian Charities and Societies the case of selected Foreign Charities (International Non-Government Organizations) in Ethiopia. The study focuses on internal auditors and supervisors. The study established an understanding of how the internal auditors in the selected charities perceive the effect of the working environment, the independence of internal auditors and technical competency on performance of internal auditors in NGOs. Descriptive research design was adopted in this study using quantitative methods of data collection. In order to answer the research questions, 81 relevant questionnaires were developed and distributed to selected participants in the survey. The study population was 10 Head of internal audit and 60 members of staff in the 10 Foreign Charities that have internal audit unit with 5 and above member of staff and which all have country office in Addis Ababa. The study used primary data collected from semi-structured questionnaires and was collected from each sampled foreign charities. The researcher analysed the collected data using descriptive statistics and presented the data in terms of percentages, frequency distribution and tables. Based on the findings of this study, the working environment such as management support, availability of working resources and commitment by management contributes for the effectiveness of internal audit function. The study also shows that internal audit independence and authority in mind thought, independence in appearance and examining independence contribute for the effectiveness of Internal Audit. The study concluded that internal auditors’ technical competence impact the performance of the function and the audit staff need to have knowledge and skills necessary to accomplish tasks. The study recommended that internal auditors must be provided with formal audit training course and should not be permitted to audit operations which they have undertaken and the internal auditors should also proficient in process modelling software and its link to the organization overall objective.