Browsing by Author "Siyamregn, Adane"
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Item The Effect of Enterprise Resource Planning on Organizational Performance: The Case in Ethiopian Airlines(A.A.U, 2020-03) Siyamregn, Adane; Werkaferahu, Yohannes (Dr.)The purpose of the study was to find out Effect Enterprise resource planning on organizational performance: A Case Study of Ethiopian Airline, Addis Ababa. For the sake of achieving the objectives of the study, the data was gathered through administered questionnaire from a sample of 232 maintenance repairs and overhaul staffs of Ethiopian airline in Addis Ababa and analyzed using statistical analysis such as descriptive and inferential analysis. The sample respondents were selected by using of convenient sampling and Ethiopian Airline in Addis Ababa was by purposive sampling techniques. The study was descriptive and explanatory in nature. As per response of the respondents, the data was analyzed and presented in aggregate by using IBM SPSS statistics 21 version software both in descriptive and inferential statistics. The major findings of the study indicates, the enterprise resource planning elements (organizational information management, enterprise resource planning quality control, customer relationship management and human resource management factors) are the variables that influences the organizational performance in Ethiopian Airline.. The recommendations also forwarded by the researcher after the successful completion of the thesis. Key Word: Enterprise resource planning, information management, ERP quality control,