Browsing by Author "Muhammed, Muhaba"

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    Customers' Attitude Towards Boycotting Pepsi a Case Study on Addis Ababa
    (A.A.U, 2004-07) Muhammed, Muhaba; Singh, Gurmeet (Dr)
    Customers' attitude plays an important role in determining the success. failure or the pace of the business. Customers' attitude plays an important role not only towards the products or brands of the company but also towards the company and the personalities around the company. If the customers develop a negative attitude towards the products or the company. it will be very difficult for the company to cope with such situation. The objective of the study was to assess the customers' attitude towards the boycott of Pepsi as a reaction to AI-Amudi’s support to EPRDF in terms of his popularity. accusation of foreign citizenship. Publicity or the support, the existence of substitute products. the elect ion result and possible appeal by the leaders of opposition parties. The method used in conducting the study is descriptive survey where 150 questionnaires were prepared and distributed to the respondents who are residents of Addis Ababa. The questionnaires contained fifteen statements in which respondents were required to tick one of the checkboxes as per Liker scale. The data collected were tabulated and analyzed using Weighted and table mean values. The result is that popularity of the businessman, the publicity of hi s support through media and the existence of substitute products (Coca) strengthened customers' attitude towards the boycott. The accusation of his foreign citizenship didn't affect the attitude towards the boycott. The election result is expected to affect the attitude while the possible appeal by the leaders of opposition parties to stop the boycott is expected to have no effect for the majority of the respondents while a significant number though not majority expect the appeal to have effect on the termination of the boycott. And recommendations are drawn accordingly.
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    Customers' Attitude Towards Boycotting Pepsi A Case Study on Addis Ababa
    (A.A.U, 2004-07) Muhammed, Muhaba; Singh, Gurmeet(Dr.)
    Customers' attitude plays an important role in determining the success. failure or the pace of the business. Customers' attitude plays an important role not only to\\ards the products or brands of the company but also towards the company and the personalities around the company. If the customers develop a negative attitude towards the products or the company. it will be very difficult for the company to cope \\ith such situation. The objective of the study was to assess the customers' attitude towards the boycott of Pepsi as a react ion to A1-Amudi's support to EPRDF in terms of his popularity. accusation of foreign citizenship. publicity or the support, the existence of substitute products. the elect ion result and possible appeal by the leaders of opposition parties. The method used in conducting the study is descriptive survey where 150 questionnaires were prepared and distributed to the respondents who are residents of Addis Ababa. The questionnaires contained fifteen statements in \\hich respondents were required to tick one of the checkboxes as per Likert scale. The data collected were tabulated and analyzed using Weighted and table mean values. The result is that popularity of the businessman, the publicity of hi s support through media and the existence of substitute products (Coca) strengthened customers' attitude towards the boycott. The accusation of his foreign citizenship didn't affect the attitude towards the boycott. The election result is expected to affect the attitude while the possible appeal by the leaders of opposition parties to stop the boycott is expected to have no effect for the majority of the respondents while a significant number though not majority expect the appeal to have effect on the termination of the boycott. And recommendations are drawn accordingly .