Browsing by Author "Mesele, Teshome"
Item The Supportive Service Provision Practices in the Delivery of Distance Education in the Ministry of Defence: The Case of Military Training Centers(Addis Ababa University, 2009-06) Mesele, Teshome; Adugna, Getachcw (PhD)Tllis study was set to examine the supportive service provision practices in the delivery of distance education for the army. The special purpose of the study is concerned with the supportive service provision to students, and the effectiveness of the implementation of tile progm/'/'1 in the regard. The paper gives a phenomenological account of the distance Learns. Descriptive survey method was e/'/'lployed where by firs t hand information were gathered using multiple instruments. Accordingly, students who were selected by 1.lsing strntified sampling technique have filled in the questionnaires: and focus group discussion were made with five tutors who were selected with simple rand01'l1 sampling methods, and interviews were made with five heads of dis tance education heads in tl1e MONO Training main Department. Nevertheless the success of the implementation of giving support service was affected negatively due to leniency of follow ups, lack of timely and even distribution of modules, delay of feedback on assignments. Absence of accountability to the program was also seen as the crucial point. To be successful in providing support services to students, appropriate tutorial session should be administered, library service should be given training should be given to tutors and coordinators, and counseling services should be provided properly.