Browsing by Author "Haile Abebe"

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    Assessing the Challenges and Prospects of Sales Agent in Marketing of Insurance Product
    (Addis Ababa University, 2022-06) Haile Abebe; Hailemariam Kebede (PhD)
    Sales personnel play an important role in the performance of service companies. Sales agents of EIC contribute in millions to the annual premium production of the corporation. But these insurance sales personnel have many challenges and opportunities simultaneously. The paper aims to extend the line of knowledge about the current challenges and opportunities of insurance sales agents. To do so the researcher conducted an extensive review literature in the field of insurance business to identify critical challenges of the sales personnel to be alleviated and the current opportunities of the insurance business to be exploited. The primary data were collected using questionnaires from sales personnel. The sample size was 235 with 100% response rate. The secondary data were collected from companies’ annual reports and publications, from publications of National Bank of Ethiopia and from other related books. The primary data was collected using five point scale Liker’s scalequestionnaire. Thedata was analyzed using both descriptive and inferential analysis techniques through the use of Statistical Packages for Social Studies (SPSS). The findings of the paper indicate that ineffective sales agent selection and training process of the corporation; inadequate commission rate of the corporation and incompetent employees in customer handling; complex underwriting and claim handling process; lack of innovativeness in product development; low customer awareness towards insurance business; competition through price; unhealthy competition and dishonesty of client and employee are the current challenges EIC’s sales agents are facing. On the other hand the existing economic growth in the country, large number of private and government projects, high foreign direct investment and the current construction boom in the country are the opportunities for the sales personnel in the insurance industry. Finally, the paper gives recommendations to overcome the challenges and exploit the existing opportunities of the insurance sales personnel. Key words:sales agent’s opportunity, sales agent’s challenge, sales agent’s performance
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    Assessment of Export Support Promotion Services: The Case of EEP A EPD
    (A.A.U, 2008-01) Haile Abebe; Murthy GK
    The rapid pace of technological change and increased capital mobility has stimulated a process of globalization which has encouraged finns to locate the production process across countries to take advantage of differences in comparative advantage. Today the world is becoming a small village. To be participant in this is process is not a matter of choice but indeed a must. Since the last two decades Ethiopia has been taking series of macro and micro -economic measures and shows its commitment to integrate itself to the global economy. Though there are improvements in both the type and quantity of export commodities, the country has been experiencing an increase in the negative balance of trade. It is believed that effective national export support/promotion programs, if complemented with enabling national environment and international market access, are instrumental to sustainable growth and development. Additionally, in countries like thiopia,establishment and effective execution of a public export promotion/support service, that is integrated, networked, and has the public's trust and confidence is very desirable. In the course of this research project factors hindering this process are identified and possible solutions forwarded.
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    Assessment of the Performance of Export Support/Promotion Services: The Case of EEPA/EPD
    (Addis Ababa University, 2008-06) Haile Abebe; Murthy G.K.
    The rapid pace of technological change and increased capital mobility has stimulated a process of globalization which has encouraged firms to locate the production process across countries to take advantage of differences in comparative advantage. Today the world is becoming a small village. To be participant in this is process is not a matter of choice but indeed a must. Since the last two decades Ethiopia has been taking series of macro and micro -economic measures and shows its commitment to integrate itself to the global economy. Though there are improvements in both the type and quantity of export commodities, the country has been experiencing an increase in the negative balance of trade. It is believed that effective national export support/promotion programs, if complemented with enabling national environment and international market access, are instrumental to sustainable growth and development. Additionally, in countries like Ethiopia, establishment and effective execution of a public export promotion/support service, that is integrated, networked, and has the public’s trust and confidence is very desirable. In the course of this research project factors hindering this process are identified and possible solutions forwarded.
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    Assessment on the Contribution of Inland Port and Terminal Development for Ethiopian Logistics sector: The Case of Ethiopian Shipping and Logistics Service Enterprise
    (Addis Ababa University, 2020-06) Haile Abebe; Ensermu Matiwos
    The main intention of this research study is to assess the Inland Port and Terminal Development Contribution for the Logistics Industry of the Country (Ethiopia).The Case of Ethiopian Shipping and Logistics Service Enterprise Modjo port and terminal. The Inland Port and Terminal (Dry Port) defined as a place where located in heartland serves as seaport that customer services, custom clearances, consolidation, warehousing, container stuffing/unstaffing, storage, inventory control, freight forwarding & repair facilities provided. The research study utilized cross-sectional research design (mixed research approach) that both qualitative and quantitative data used for analysis. As a target population of the research study 225 permanent employees of the Modjo Dry Port and Terminal of the Enterprise nominated from which 144 sample sizes determined through stratified and purposive sampling methods based on the research objectives, with 95% confidence interval. The researcher used both primary and secondary data for the research study. The data collection have been made for the primary data through questioner & structured interview with the port and terminal employees’ and the secondary data derived from articles reports journal data sources. The quantitative collected data analyzed by using SPSS (20 version) statistical tools. The research study revealed that the inland port and terminal development contribution found substantial for Ethiopian logistics industry enhancement and serve as simplification gears for major import/export goods flows of the country. The research study findings identified that in Modjo dry port and terminal it has been witnessed the unavailability of sufficient working materials (such as port equipment, trucks, etc.), lack of skilled manpower and low level to computerized system that have lagging effects on daily port operations of the inland port and terminal. Based on the research finding, recommendation suggested for alleviation of the problems.