Browsing by Author "Demissie, Zewdu"

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    Effect Of Internal Integration On Supply Chain Performance: The Case Of Ethiopian Pharmaceutical Supply Agency (Epsa), Addis Ababa, Ethiopia
    (Addis Ababa University, 2020-06) Demissie, Zewdu; Ensermu, Matiwos(PhD)
    The aim of this thesis is to examine the effect of internal integration on pharmaceutical supply chain performance at EPSA. This thesis conceptualizes three dimensions of internal integration (information integration, coordination and resource sharing and organizational relationship linkage) and examines the relationships among internal integration dimensions and supply chain performance. The data collection instrument used was a questionnaire which was administrated to a total 114 employees using a census method. Statistical techniques such as descriptive statistics, correlation, and multiple regressions were employed to analyze the data. Measured from the three dimensions of internal integration, it can be concluded that the current level of internal integration of the company is low. The company has relatively better information integration, but it is weak in terms of coordination and resource sharing and organizational relationship linkage. The result of the analysis also proved that there is moderate positive and significant relationship between internal integration and supply chain performance. The results also indicated that coordination and resource sharing had the highest positive effect on supply chain performance, followed by information integration and organizational relationship linkage. Therefore, for improving supply chain performance, the study recommends improving the three components of internal integration together as they are interrelated