Browsing by Author "Bethelhem Tesfaye"
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Item Assessment of Project Communication Practices of Building Construction Projects: a Case of Renovation Projects in the United Nations Economic Commission for Africa(Addis Ababa University, 2023-06) Bethelhem Tesfaye; Worku Mekonnnen (PhD)Project communication is a very important aspect of a project. Communication, especially in construction projects, is critical to the quality of relationships, trust and collaboration among the project teams. Effective project communication is vital to achieve successful construction process from inception to completion. The purpose of this study is thus, to assess the project communication practices of the construction renovation projects in the United Nations Economic Commission for Africa (UNECA). Specifically, this study tries to assess the challenges in project communication and assess the communication methods in place. With this in mind, questionnaires were developed and distributed to all the project team members and an interview had been conducted with the client, contractor, and consultant project managers. SPSS version 20 was used to descriptively analyze the data collected from questionnaires. Lack of open and transparent communication, unfamiliarity of the project communication strategy, ineffective project communication management and monitoring practices, internal conflicts and low success rates as a result of miscommunication were the major findings worth considering. Besides, inadequate communication skills, poor leadership, language barriers and ineffective reporting system were found to be the most critical challenges in project communication according to the respondents of the study. The organization's common communication method was electronic communication (email), which presents limitations in project management processes. In conclusion, the findings of the study indicates that the current project communication practices are not standardized and show a gap with respect to the benchmark practices of the PMBOK Guide. Accordingly, the study organization is recommended to use effective communication tools and techniques, improve the communication skills of the project team members through trainings, feedback loops and, communication technologies, and restructure its project communication management process to improve its current success rate and conduct its project communication practices as per the standard communication processes outlined in the GuideItem Conflict Handling in A Multi-Stakeholder Project: A Case of a Building Construction Project(Addis Ababa University, 2022-06) Bethelhem Tesfaye; Abdurazak Mohammed (PhD)We live in a society prone to conflict, and conflict usually cannot be avoided since it is an inevitable aspect of work teams. The problem of conflict in the construction industry in general is that it will give rise to increase of project cost, project delays, reduction of productivity, loss of profit or damage in business relationships. Conflict might escalate and lead to nonproductive results, or it can be constructively resolved and lead to quality final products. Therefore, learning to manage conflict is important to any project stakeholder. This study is aimed to assess the different conflicts that influence the effectiveness of managerial decisions in a selected building construction project with multi-stakeholders and comes up with suggested solutions. It studies the conflict management styles used in the system and identify their major problems; identifies various work-related conflicts that has been created; and determines the effective management approach in resolving work related conflicts. The major objective of this study is to assess the different conflicts that influence the effectiveness of managerial decisions in a multi-stakeholder project and come up with suggested solutions in the case a Building Construction Project. This project also has objectives of studying the conflict management styles used in the system and identifying their major problems; identifying various work-related conflict that has been created and determining the effective management approach in resolving work related conflicts. The study populations are stakeholders of the building construction project randomly sampled to make sure all stakeholders of the project are equally represented. The methodology of this study is project based cross-sectional research design and the data used was quantitative primary data collected from closed ended questions which help to investigate factors that affect for conflict management in the project. The study has found out that management styles employed by management do not compare with the nature of stakeholders; most of the stakeholders choose to always employ collaborative style when in resolving work related conflicts; and that leadership conflicts have happened to have high effect on the management of the project causing communication gap between the managers and causing managers to lack in achieving the desired targets of the project in the specified time