Business Leadership

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Browsing Business Leadership by Author "Abdulrazak Mohammed (PhD)"

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    Assessing the effect of implementing Achieving Competitive Excellence on Organizational Performance: The case of Ethiopian Airlines
    (Addis Ababa University, 2024-10) Seblewongel Azene; Abdulrazak Mohammed (PhD)
    In Today’s highly volatile, uncertain, complex, and ambiguous business world organizations strive to lower costs, enhance quality, and delight their customers by being more responsive than their competition through utilizing a variety of continuous improvement approaches. The Airline industry in particular; is one of the most turbulent; highly dynamic; hyper-competitive, unpredictable, and overly susceptible to economic cycles. For decades, Ethiopian Airlines has been registering exceptional succuss despite the challenges. In the context of Ethiopian Airlines services, this research examined the impact of Achieving Competitive Excellence - ACE on organizational performance. The major four factors of ACE namely Process Improvement tool, Waste Elimination too, Problem Solving tool, and Decision-Making tool are considered as independent variables while the Organizational Performance is taken as dependent variable. The researcher used a mixed method, a quantitative and qualitative research approach designed with close-ended and open questions and applied both descriptive and correlation and simple random sampling technique to take a sample from the population to the study. A questionnaire and an interview were designed and used the five-point Likert’s scales to examine all the major factors of Achieving Competitive Excellence Ethiopian airlines. The statistical analysis of this study was done by SPSS software version 20 the result of the study shows in inference and descriptive analysis. Based on the overall findings it can be concluded that all aspects of ACE's process improvement, decision-making, problem-solving, and waste elimination tools have a significant and advantageous impact on organizational performance. Ethiopia Airlines should therefore focus those tools to improve the effectiveness of its organizational structure. Keywords: Organizational performance, process improvement, decision making, problem solving, and waste elimination tools
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    Practices And Challenges of Strategic Management: The Case of Awash Bank
    (Addis Ababa University, 2024-09) Sifan Mulatu; Abdulrazak Mohammed (PhD)
    The purpose of this study was to assess the practices and challenges of strategic management at Awash Bank, one of the leading commercial banks in Ethiopia. The study employed a mixed-methods research approach, utilizing both quantitative and qualitative data. The target population included managerial and non-managerial employees of Awash Bank. A sample of 171 employees was selected using a stratified random sampling technique, and 134 valid responses were collected, yielding a response rate of 78.4%. Additionally, interviews were conducted with key personnel directly involved in strategic management roles. The findings revealed both strengths and weaknesses within Awash Bank's strategic management process, which encompassed environmental scanning, strategy formulation, strategy implementation, and strategy monitoring and evaluation. The bank demonstrated strengths in its comprehensive environmental scanning, participatory strategy formulation, and effective strategy implementation through communication and alignment. However, challenges were identified in the areas of strategy monitoring and evaluation, as well as the implementation of core values. Based on the findings, the study recommends that Awash Bank strengthens its strategy monitoring and evaluation mechanisms, enhances the implementation of core values, and addresses the challenges identified in the various stages of the strategic management process. Future research could explore a more comprehensive and longitudinal analysis of strategic management practices in the banking industry. Keywords: Strategic management, environmental scanning, strategy formulation, strategy implementation, strategy monitoring and evaluation, banking industry.