The Effectof Job Design On Employee Performance In The Case Of Ethiopian Electric Utility (Eeu) Head Office
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Date
2025-09-25
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Addis Ababa University
Abstract
This study investigates the effect of job design on employee performance at the Ethiopian Electric Utility (EEU) Head Office, analyzing five key job characteristics: skill variety, task
identity, task significance, autonomy, and feedback. Using Hackman and Oldham’s Job Characteristics Model (JCM) as the theoretical framework, the research is quantitative in its
nature and explanatory in its design. A total of 211 responses were collected, yielding an 88.65% response rate. The data was analyzed using descriptive statistics, correlation analysis,
and multiple regressions to assess the relationship between job design elements and employee performance. The findings demonstrate that task significance (β = 0.367, p < 0.001) has the
strongest positive influence on performance, followed by autonomy (β = 0.278) and task identity (β = 0.284). While skill variety (β = 0.204) and feedback (β = 0.229) also contribute
to performance, their effects are comparatively weaker. The regression model explains 97.3% of the variance in employee performance, highlighting the substantial role of job design in
enhancing productivity. Based on these results, the study concludes that optimizing job design—particularly by emphasizing meaningful work, granting employees greater autonomy,
and ensuring clear task ownership—can significantly improve performance at EEU. Practical recommendations include aligning job roles with organizational objectives, implementing
flexible work processes, restructuring workflows to enhance task completion, and establishing more effective feedback systems. These insights provide valuable guidance for public-sector organizations seeking to boost employee engagement and operational efficiency through strategic job redesign.