The Effect Of Performance Appraisal On Job Satisfaction: The Case Of Zemen Bank S.C.
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Date
2017-06-19
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Addis Ababa University
Abstract
The main purpose of this study was examined the effect of performance appraisal on employee job satisfaction in Zemen Bank S.C. Explanatory research design was used. As a result to analyze this effect the researcher mainly deployed quantitative type of research design. Among 197 employees, a total of 180 employees responded resulting in a 91.4% response rate using stratified random sampling in each stratum Via self administered questioner. Data collection technique was used and Statistical Package for Social Science (SPSS) software version 20.0 was employed. To analyze and present the data through the statistical tools, namely descriptive and inferential analysis methods were employed. The correlation result implied the major components of performance appraisal have positive relationship with job satisfaction. The study found that 95.7%, of variation in job satisfaction is explained by major components of performance appraisal system where as 4.3% of variance is explained by other factors. The findings indicated that majority of the employees are not satisfied with current performance appraisal system. The bank should focus on the selected major performance appraisal components and take necessary remedial actions to increase the level of employees' job satisfaction.
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Keywords
performance appraisal, job satisfaction