The Effect Of Change Management Practice On Organizational Development The Case Of Awash Bank
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Date
2022-06
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Addis Ababa University
Abstract
The purpose of the research was to investigate the effect of change management practice on organizational development as well as the relationship between technological change, structural change, cultural change, strategic change & operational change and their effect on the overall performance of an organization development by focusing on Awash Bank of Ethiopia, particularly in South Addis Ababa Region, head office credit department and International Banking department. Change management constitutes one of the key functional practices that private banks adopt to enhance organizational development. By taking the research objectives and questions into considerations, quantitative research approach, and descriptive and explanatory research design were used. The study was delimited to proportionate stratified and purposive sampling techniques. Quantitative data was collected using a structured questionnaire which was developed and distributed to a sample of 360 targeted population of different departments & managers of south Addis Ababa regional office of Awash bank. The quantitative data was analyzed by using descriptive and inferential analysis. The findings of descriptive statistics were shown that the mean score of change management variables i.e. Technological change, structural change, cultural change, strategic change & operational change inclined to agreement level. All independent variables have the significant correlation with the dependent variable organizational development.‟. The study recommends that the bank top management and board of directors’ should increase technological investment in innovation, the study also recommends that banks should adopt management systems and administrative procedures that assign responsibilities for allocation of duties for the various functions. Besides fast and reliable two way communication, flat organizational structure and decentralization of power is very critical for fast decision making process. Operational change is also another important element which strongly predicts the development of banks. Hence, the banks s should increase the speed and accuracy of its services frequently. Banks must seriously focused on structural change which has a positive significant effect on the organizational development
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Keywords
Change management practice, Technological change, Structural change