Knowledge Management Practices and Its Effect on Organizational Innovation in Ethiopian Civil Service University
No Thumbnail Available
Date
2020-06
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Addis Ababa University
Abstract
In today’s knowledge based economy, organizations are expected to manage their knowledge in scientific and well organized way in order to sustain their competitive advantages since knowledge based view theory identified knowledge as what organizations dominate in their business life. The purpose of study was aimed to examine the practices of KM and its effects on organizational innovation with a mediating role of intellectual capital in Ethiopian Civil Service University (ECSU).To achieve the purpose, the study employed explanatory cross-sectional survey research design and adopted mixed research approach by focusing on all academic staffs of ECSU with a sample of 150 staffs. Quantitative and qualitative data collected through questionnaire and interview was analyzed in descriptive and inferential statistics and SPSS 24 versions was used for descriptive analysis while Smart PLS 3.0 was used inferential statistics. Bootstrapping was used to see the significance level of effects as well as for qualitative data thematic analysis was used. The findings of the study established as there is a great gap in practicing KM (knowledge acquisition, sharing and application), there is no KM policies and procedures, knowledge sharing and knowledge application have a significant direct effects on organizational innovation and intellectual capital has a significant mediating effect on innovation. The management of the university can used these findings to develop KM policies and procedures, facilitate KM practices by using various mechanisms and the university should establish a system of reward management to motivate innovative staffs as well as it should have a mechanism to retain the knowledge from staffs who leave the university
Description
Keywords
Knowledge Management, Knowledge Acquisition, Knowledge Sharing