The Effect of Implementing Enterprise Resource Planning (ERP) On Human Resource Administration the Case of Ethio Telecom
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Date
2017-05-21
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Addis Ababa University
Abstract
Ethio Telecom has introduced a new information system solution named ERP (Enterprise Resources Planning) in 2011. Therefore, the major objective of this study is to analyze the Effect of Implementing Enterprise Resource Planning on Human Resource Administration the Case of ethio-telecom and to recommend possible solutions for the gap created during the implementation. This research has a descriptive nature which elaborates the existing phenomenon as it exists. The data was collected using questionnaires ad interview from a sample population. The collected data was analyzed using SPSS (Statistical Package for the Social Sciences) version 20.
Furthermore, three work units/strata have been selected since these work units are the major owner of the modules in the system, accordingly 8 employees from management and 80 from non-management categories were taken as a sample by using stratified random sampling technique Consequently, the implemented ERP system is not effective in transforming the existing HR manual working in to automated system and is not getting the expecting benefits from the system. There are some HR functional areas that are utilizing both the manual as well as system based working methods. On top of this, majority of the employees also believe that the existence of both working methods is highly affecting the efficiency of the employees as well as the company also. This may be because the time consuming and energy taking nature of the manual working methods.
Hence, the researcher has recommended that the system on Human Resource Administration, Ethio telecom should exert all its effort to utilize all the features of the system. In line with fully automation of the system in the area of Human Resource Administration, policy procedure and countries regulatory framework come to the newly introduced system
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Ethio telecom, Human Resource Administration