The Practices And Problems of Balanced Score Card/Bsc/ Implementation in Gullele Sub City Education Office
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Date
2014-06
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Addis Ababa University
Abstract
The main purpose of study was to assess the practices and problems of BSC
implementation in Gullele sub city education office and thereby to identity the strength &
weakness of the BSC implementation of the office and then to provide alternative
recommendations to the identified challenges. Regarding to the sample size 56
respondents were selected and administered. In relation to the respondent selection
simple random sampling and purposive sampling techniques were employed. To this end
close and open ended questionnaire were prepared and administered to a sample of 16
educational leaders and 40 employees of the offices who were involved in the study filling
the questionnaire to provide first hand information. A total of 56 questioners were
properly, filled & returned. The Results obtained were analyzed by using percentage,
mean and weighted mean. The results of the study indicated that the BSC was not
effectively implemented or the reform did not sustained in the sub city education offices to
improve their performances. The major cases for their ineffectiveness are lack of
adequate training lack of commitment and absence of continuous support, adequate
monitoring and evaluation of the work progress. In general the performance of the
education office was declining from the previous years. Thus to alleviate the above
problems the office needs to arrange training programs for the educational leaders and
employees of the sector. The leaders of the offices should monitor and evaluate the
performance of the employees continuously and organize the team members
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Keywords
The Practices and Problems, of Balanced Score, Card/Bsc/