Employees Performance Appraisal in Kotebe University College: Assessment of Practices and Challenges
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Date
2017-02
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Publisher
AAU
Abstract
The study was conducted in Kotebe University College. The purpose of the study was to assess
the practice and challenges of employees’ performance appraisal. It was also aimed at
identifying the problem that encounter in the appraisal of employees’ performance. The study
was conducted by making use of both qualitative and quantitative research approach; the total
sample size of the study was 127. Sample respondents were selected by employing stratified
random sampling technique. Both, primary and secondary sources of data were used in the
study. Primary data was collected from the staff of KUC selected using a stratified random
sampling technique through questionnaires and interviews. Besides, relevant documents and
published materials were used as secondary sources of data. The data were analyzed both,
qualitatively and quantitatively depending upon the nature of data collected. The Data collected
from the questionnaire were analyzed through the help of IBM’s Software Package for Social
Science (IBMSPSS Statistic version 20). The study concludes that the KUC’s performance
appraisal system had not thoroughly met its intended objectives, absence of clearly established
ways of presenting compliant on performance appraisal results. Also, poor documentation of
employees’ appraisal results throughout the appraisal period was among the major challenges.
In addition, had no performance appraisal policy by which the appraisal process is governed
and to be strictly followed an individual’s appraisal. The study recommended that KUC need to
set the objectives of performance appraisal in such a way that it could be attainable by
employees, should make the development of evaluation criteria participatory. And, it needs to
design appropriate grievance mechanism for employees’ complaints. Besides, effective record
keeping and documentation system of employees’ appraisal results need to be established.
Moreover, KUC has to formulate its own performance appraisal policy which is strictly to be
followed and similarly applied on each employee’s appraisal.