The Role of Emotional Intelligence on Leadership Effectiveness in the case of Hibret Bank, Addis Ababa
| dc.contributor.advisor | Wubshet belete (PhD) | |
| dc.contributor.author | Eshetu Abebe | |
| dc.date.accessioned | 2025-07-30T09:03:20Z | |
| dc.date.available | 2025-07-30T09:03:20Z | |
| dc.date.issued | 2024-10 | |
| dc.description.abstract | This research explains the impact of emotional intelligence (EI) on leadership effectiveness at Hibret Bank. The study aims to assess the leaders' emotional awareness, communication perception, recognition and response to team members' emotions, and effectiveness in managing emotions. The study used both quantitative and qualitative techniques to collect the data through structured questionnaires and semi-structured interviews provided to 262 leaders from Addis Ababa branches of Hibret Bank. Statistical analyses, including correlation and regression, were conducted using SPSS version 26. The findings reveal a generally positive perception of leaders' EI, with significant correlations between EI components and leadership effectiveness, particularly in emotion regulation. However, areas for improvement include empathy and self-management. Recommendations include standardizing conflict management practices, enhancing communication, and providing comprehensive EI training. By integrating quantitative data and qualitative insights, the study provides actionable recommendations to cultivate a more emotionally intelligent and cohesive organizational culture at Hibret Bank, ultimately aiming to enhance leadership effectiveness and employee well-being. Further research is recommended to investigate emotional intelligence (EI) on leadership effectiveness in organizational settings. Key words: Emotional Intelligence (EI), Leadership Effectiveness, emotional awareness, Empathy, Emotion Regulation, Organizational Culture and communication | |
| dc.identifier.uri | https://etd.aau.edu.et/handle/123456789/5797 | |
| dc.language.iso | en_US | |
| dc.publisher | Addis Ababa University | |
| dc.title | The Role of Emotional Intelligence on Leadership Effectiveness in the case of Hibret Bank, Addis Ababa | |
| dc.type | Thesis |